Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Pleasant Grove Rd in Lowell, AR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lowell, AR or call us at (479) 659-3050.
Many customers praised the staff, particularly Landon, for going above and beyond to assist them, providing exceptional service and support.
Staff Knowledge
Customers frequently noted the staff's knowledge and expertise in helping them find the right parts and solutions for their automotive needs.
Mixed Experiences
While many reviews highlighted positive experiences, there were also significant complaints about poor service and unhelpful staff at certain locations.
Inventory Issues
Several customers reported issues with product availability and incorrect stock information, leading to frustration.
Store Cleanliness
The store was generally described as clean and organized, contributing to a positive shopping experience.
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Deric Wolfe
Sep 13, 2025
5.0
If I could give more stars, then I would. I walked in tonight as they were closing in desperate need of a battery check. Landon was kind enough to check my battery, offered to replace my battery after my car wouldn’t restart, rang me up, and then had my new battery installed in no time. He also answered all my questions as genuinely as possible. He selflessly went out of his way to help me in every needed way when he could have simply and understandably turned me away. Thank you again, Landon! I will definitely be returning to this AutoZone, and he should be your go-to if you’re in NWA as well!
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Brian Ashmore
Sep 5, 2025
1.0
Save yourself a trip there and just go to the one in springdale, thats where they will send you anyways, horrible service and horrible staff
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Mia
Aug 28, 2025
5.0
Yesterday I stopped by this store to purchase a few things. Landon was exceptionally kind and helpful. He helped me figure out what I needed and answered all my questions. I have been thinking how customer service seems to have left the current world, but today…I was proven wrong! Landon provided more than the products I was looking for, he actually made my day! As a female going into a parts store having little knowledge of these things, it’s comforting to know that I have Landon and this store to walk confidently into and Know that I will be taken care of! Thank you for all your hard work, Auto Zone, and to be specific…. Thank You Landon!
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Kyler Patton
Aug 21, 2025
5.0
Landon helped me swap my engine out in the parking lot, and on top that helped me file my taxes before I left! That's what a call amazing customer service. GREAT GUY
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Roy Williams
Aug 18, 2025
5.0
This place was one of the best parts store I've ever done business with. Very helpful people and respectful also. This store will be my go to place from now on!