Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.2
1,460 reviews
5 stars
1,000
4 stars
124
3 stars
88
2 stars
73
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees like Michael and Logan for their helpfulness, many expressed dissatisfaction with the overall customer service, particularly criticizing the manager's attitude and lack of accountability.
Service Quality
Numerous reviews highlighted issues with the quality of the car wash, including missed spots, scratches, and malfunctioning vacuums, leading to a general sense of disappointment.
Management Issues
Several customers reported problems with management, including poor hygiene standards and inadequate staffing, which contributed to long wait times and a lack of responsiveness to complaints.
Cleanliness
The facility was often described as rundown and dirty, with complaints about trash in the parking lot and poor maintenance of equipment.
- SHScott Harper1 day ago2.0I should've took pictures. Was absolutely disappointed after oating 30 dollars for a car wash that I had ti wipe off dirt that the wash didnt get. Will not return.
- SBSylvia BallDec 23, 20251.0This is the worst car wash ever!! They damaged my side mirror and when I reported it they said I am supposed to get out and close the mirrors in per the sign. I took a picture of the sign and it does not state that. I spoke to thr manager Michael and he automatically told me he will report it but they will not cover it. So he did and they denied it. I sent the picture where it does not state to close mirrors and no response. So now I had to pay $350 to repair a mirror because they will not accept any accountability. BE AWARE!!
- SSSethDec 14, 20252.0The service was okay. My car wasn’t clean from the first wash, but they let me go through twice. The manager I spoke to smelled rancid though. Need better employee hygiene standards.
- IMIndia MontgomeryDec 10, 20255.0Best service in town!!
- WWWilliam WatsonDec 10, 20255.0Excellent service from Micheal
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers quick and convenient express car wash services including free self-service vacuums and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays, with some holiday hours varying.
Where is Zips Car Wash located?
Zips Car Wash is located at 2702 S Shackleford Rd, Little Rock, AR 72205, USA.
What payment options are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit cards including American Express, Discover, Mastercard, Visa, and ZIPS gift cards. They are now a cashless business.
Is there a membership program at Zips Car Wash?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program which provides daily wash privileges available at all locations.
Does every wash at Zips Car Wash include free vacuums?
Yes, all car washes at ZIPS include free self-service vacuums for customers to use.
Can I find food options near Zips Car Wash?
Yes, nearby dining options include Tacos 4 Life, Panda Garden, Arby's, LongHorn Steakhouse, Cracker Barrel, and BJ's Restaurant & Brewhouse, which are great for a meal before or after your car wash.
Are there hotels near Zips Car Wash for travelers?
Yes, nearby hotels include La Quinta Inn & Suites Little Rock - West and Home2 Suites by Hilton Little Rock West, convenient for guests needing car washing services during their stay.
What other automotive services or car washes are located near Zips Car Wash?
Nearby automotive service options include another Zips Car Wash location and Boomerang Carwash, providing customers with multiple choices for vehicle cleaning.
Are there any beauty or spa services close to Zips Car Wash?
Yes, nearby beauty and spa options include Regency Beauty Institute, Cobe Nails, BELBO Beauty Institute-Little Rock, and Regal Nails, great for customers looking to pair a car wash with personal care.