National Car Rental

4.2
502 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Little Rock. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Little Rock today!

Location

National Car Rental
1 Airport Rd, Little Rock, AR
72202, United States

Hours

Reviews

4.2
502 reviews
5 stars
349
4 stars
46
3 stars
19
2 stars
21
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like DeAndre and Jada for their exceptional service.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including instances where customers arrived to find no vehicles available despite having confirmed bookings.

Cleanliness and Vehicle Quality

While some customers reported clean and well-maintained vehicles, others noted issues with dirty cars and mechanical problems.

Long Wait Times

Multiple reviews mentioned long wait times for vehicle pickup, particularly during busy periods, leading to frustration among customers.
  • LL
    LTz
    Jan 3, 2026
    5.0
    I arrived late, around 11:30. Yet Carter was professional and happy to help me get into my rental. The attendant upon return was also super pleasant. Thank you. The car was clean and worked just fine. Thank you.
  • TR
    tony reno
    Dec 29, 2025
    1.0
    Flew into Little Rock on December 26th at 830. There were not rental cars available even though I had a reservation. I was told to reach out to a manger (Mathew Evans), I tried to reach out to him several times with no luck. He also does not have a voicemail. My issue besides no rental car is, that I had to pay for an Uber to a hotel, pay for a hotel for the night as they were closing, and then an Uber back to the airport the next day. Plus a lost day of work. They have not tried to reach out to me about any reimbursement/inconvenience. Also the Little Rock location does not have an emerald isle
  • MC
    Mary Clifton
    Dec 24, 2025
    5.0
    Everyone is so nice and the cars are clean.
  • GM
    Gabrielle Michel
    Dec 21, 2025
    5.0
    This is a smaller national where you don’t get to walk out onto the lot and pick a car. I had a car key battery die on me- so I was steaming! Brought it up to branch manager DeAundre, and he was so sympathetic, and immediately offered it to fix the issue. Will rent again just for the awesome customer service!
  • KM
    Ken Metz
    Dec 2, 2025
    1.0
    Have been a loyal National customer since 2011. The Little Rock location is awful. No aisle service which they could have if they had someone in the booth outside at the aisle. Car selection most of the time is terrible even with executive status. Last night there were at least 20 of us waiting for cars and only 1 person cleaning the cars to get them ready. Landed at 9:20pm. Didn't get the car until almost 11pm. Completely unacceptable. I'm almost ready to fly into Memphis and drive the 2 hours to Little Rock each week since they have aisle service.

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Little Rock?

National Car Rental is located at 1 Airport Rd, Little Rock, AR 72202, US.

What are the operating hours of National Car Rental in Little Rock?

National Car Rental is open daily from 8:00 AM to 11:59 PM.