Several customers praised the friendly and helpful staff, particularly highlighting individuals like Savannah and Lonny for their exceptional service.
Service Speed
Many reviews noted quick service and efficient turnaround times for repairs and maintenance, although some customers experienced long waits.
Communication Issues
Multiple customers reported poor communication regarding service updates and pricing, leading to frustration and dissatisfaction.
Quality of Work
While some customers were satisfied with the repairs and services, others expressed concerns about the quality and necessity of recommended repairs.
Cleanliness
Several reviews mentioned cleanliness issues at the location, particularly in the bathrooms.
KL
Kimberly Lacy
Nov 1, 2025
1.0
I went in for an oil change and replace filter made appointment for 10:00am. First of all the place is filthy. The bathroom was just disgusting. The lady at the desk just kept typing on the computer didn’t say what was happening or how long it would take. I had to asked after 45 minutes what was happening. All in all I waited for 2hrs for an oil change. Never coming back here again.
MH
Manny Henriquez
Aug 21, 2025
5.0
Savannah Springsteen was a great Customer Service for us. She is professional. She is friendly and she’s very efficient. She’s an asset to your company. Thank you very much. Take care of her.
PA
Preston Anderson
Jul 28, 2025
5.0
Mr. Lonny helped my family and I on our vacation. Got us in and out in a timely manner. Would definitely recommend
FC
Freddie Clark
Jul 17, 2025
5.0
Best service and communication skills are highly up to par. Thank you..
CM
Cynthia Mckinzie
Jul 14, 2025
1.0
I wish I can give you all a zero The worst experience that I have ever had in my life on March 21 2025. I brought my car in for a back alignment. One of Goodyear workers gave my car keys to unidentified male who took my car on a high-speed chase with police officers. and totaled my car. I am still suffering because Goodyear do not want to pay me for their negligence and losing my car now I am left without transportation.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa. Debit card payments are also accepted.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has both a wheelchair accessible entrance and wheelchair accessible restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the contact phone number for Goodyear Auto Service?
You can contact Goodyear Auto Service by calling +1 501-565-0362.
What nearby dining options are available near Goodyear Auto Service?
Nearby dining options include Sonic Drive-In, Taco Bell, McDonald's, Waffle House, Gino's Pizza, Arby's, Burger King, and Shipley Do-Nuts, perfect for grabbing a meal before or after your visit.
Are there nearby gas stations near Goodyear Auto Service for refueling your vehicle?
Yes, Shell, DK, and Phillips 66 Gas stations are close by, which can be convenient for customers needing fuel during their visit.
What nearby automotive services complement Goodyear Auto Service?
Nearby automotive services include HQ Customs for auto restoration and detailing, Sudsy Car Wash for vehicle cleaning, and additional repair options, allowing customers to access a range of automotive care in one area.