Need a rental car in Little Rock, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Rodney Parham Road location today.
Feedback indicates a mix of experiences with customer service, with some praising staff for being helpful and friendly, while others report rudeness and unprofessional behavior.
Vehicle Condition
Many customers expressed dissatisfaction with the cleanliness and maintenance of the vehicles, citing issues such as dirty interiors and expired registrations.
Reservation Issues
Numerous reviews highlight problems with reservations, including unavailability of reserved vehicles and poor communication regarding vehicle status.
Staffing Problems
Several reviews mention that the location is understaffed, leading to long wait times and inadequate service during busy periods.
KP
Kamilah Phillips
2 days ago
5.0
My experience with Enterprise Rent-A-Car was wonderful. The car was clean, dependable, and ready on time. A special thank you to Nett for being so kind and making the return process quick and stress-free. It’s always refreshing to receive genuine, friendly customer service. I’ll definitely be back!”
MA
Matthew Aubuchon
5 days ago
1.0
The customer service at this location could not be any more of a don't care attitude if they were trying. Had a wreck on the highway my truck is not drive able so I make a reservation for a full size pickup truck online.(I’m traveling to pickup an item in TX) I make sure to check the box that says show only locations with my vehicle available (clearly from my experience and reading other reviews this means nothing) I show up a couple hours later only for them to say that vehicle was reserved by someone else a week ago so we can't give it to you on a same day reservation.... Ok whatever I say "what about the other locations around Little Rock " she looks at me and says I don't know probably the same thing for same day pickup. O well excuse me for not scheduling my car wreck. I would not want to inconvenience you by having you to put in any effort in on the computer and phone in front of you to at least try to tell me what location could help me since you can't or are unwilling. What happened to enterprise... judging by the other reviews I'm seeing this is apparently acceptable to there management team. Called the 800 number they said a manager would call me with the correct location to go to(90 minutes later nothing) went down the street to another rental company (3 minutes away) they did not have the truck but brought it over 30 minutes later and was $100 cheaper than enterprise anyway.
LB
LASONYA BURSE
6 days ago
5.0
This was the best service I have ever seen from a rental agency. I highly recommend Enterprise.
LG
LeAndra Glover
Feb 11, 2026
5.0
Great customer service, efficient and beyond accommodating. I love this location!
BW
Bryant Warr
Jan 15, 2026
5.0
I've had issues with different Enterprise locations in the past but the location on Rodney Parham in Little Rock, Arkansas has always given me exceptional service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Little Rock?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car location in Little Rock?
The location is at 9804 N Rodney Parham Rd, Ste 1, Little Rock, AR 72227.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car operates from 7:30 AM to 6:00 PM Monday through Friday.
Are there weekend hours available at Enterprise Rent-A-Car?
Yes, the location is open Saturday from 9:00 AM to 12:00 PM and Sunday from 1:00 PM to 4:00 PM.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ar/little-rock-n-rodney-parham-rd-5173.html?mcid=yext:245709.
What payment methods are accepted at Enterprise Rent-A-Car in Little Rock?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they have great weekend rates and offer discounts for active military members.
Is the Enterprise Rent-A-Car location near any parks or outdoor attractions?
Yes, Butler Park is nearby, which is a great place to visit before or after your rental car trip.
What nearby places could I visit for shopping or dining around Enterprise Rent-A-Car?
Nearby shopping options include Savannah African Market and Trending Sensations, and for dining you can try Tropical Smoothie Cafe or Curry House Indian Kitchen.
Are there any nearby service businesses that can complement my car rental experience?
Yes, nearby services include AutoZone for automotive parts and repairs, Shell Superstation for fuel, and Paris Nails for beauty treatments.
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