Business Details
About
Towing Service Station
Asher Wrecker & Recovery provides 24-hour towing, wrecker service, roadside assistance, heavy equipment hauling, and private property towing to the Central Arkansas area.
Location
Hours
Reviews
3.9
409 reviews
5 stars
267
4 stars
24
3 stars
13
2 stars
9
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, kindness, and helpfulness of the staff, particularly mentioning drivers like Seth and Robert.
Response Time
Several reviews highlighted quick response times, with many customers noting that the service arrived within 20-30 minutes.
Reliability Issues
There were multiple complaints about reliability, including instances of delayed service, wrong drop-off locations, and poor communication from dispatch.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for towing and storage fees, leading to perceptions of being overcharged.
Overall Experience
While many customers had positive experiences, there were significant negative reviews regarding service failures and unprofessional behavior.
- ALAnna LynnDec 15, 20255.0Robert and his assistant, I believe his name is Jay, come and fixed a flat on my car last night. Both of them were very polite and professional. They were quick and respectful.
- AFAlex FordDec 15, 20255.0Robert and j did a amazing job helping my grandma on side of the road when her car broke down they was very respectful
- SSSelena SmithDec 11, 20255.0Mr. Robert and Jordan towed my truck they where professional courtesy, sweet kind, it did a wonderful job on not damaging my vehicle. They knew exactly what they were doing and done it in a fast Prompt manner i would highly recommend this tow company.
- STSara TadlockDec 6, 20255.0Seth Ford and the crew at Asher Wreaker are Absolutely Amazing!! I had a wreak on 630 with my two sons in the car. One of them being an infant. Seth got us back to their shop safe to meet my family. The man in the office got us all fixed up with a repair shop. While waiting, our car battery went dead. Seth took us to obtain a new battery. Seth made sure my youngest son was feed and well taken care of. My family was treated with first class services. We are blessed to have met these amazing people.
- BHBruce HurlbutNov 26, 20255.0My 1958 MG broke down west of Little Rock today and Asher was sent to tow me. The wrecker driver was professional, courteous and extremely careful not to damage my car. He brought the car to my house and, with some maneuvering, was able to roll the car off into my garage. I very much appreciated the great professional service. I highly recommend.
Frequently Asked Questions About Asher Wrecker & Recovery
What areas do you provide towing services in?
We offer our towing services throughout Central Arkansas and its surrounding areas, ensuring comprehensive coverage for our clients.
What types of vehicles can you tow?
Our towing capabilities extend to a wide range of vehicles, including personal automobiles, motorcycles, SUVs, trucks, vans, and larger vehicles such as RVs and commercial trucks.
How long will it take for a tow truck to arrive?
While our typical response time averages at 30 minutes, please note that actual arrival times may fluctuate due to factors such as traffic conditions, weather, and your specific location.
Do you offer roadside assistance services?
Indeed, we do. Our services extend beyond towing to include various roadside assistance options such as battery jump-starts, tire replacements, lockout solutions, fuel delivery, and winch-out services.
Can you tow my vehicle to any location of my choice?
Certainly. We can transport your vehicle to your preferred destination within our service area, be it a repair facility, your residence, or another location. However, if the chosen repair shop is closed, we'll need to arrange delivery for the following day.
Do you work with insurance companies for towing coverage?
We collaborate with a majority of insurance providers and roadside assistance programs. We recommend contacting your insurance company to verify if towing services are included in your coverage.
How much does towing service cost?
The price for our towing services varies based on several factors, including the towing distance, the type of vehicle, and the specific service required. For an accurate estimate tailored to your situation, please contact our office directly.
What areas do Asher Wrecker & Recovery provide towing services in?
Asher Wrecker & Recovery offers towing services throughout Central Arkansas, including Pulaski, Faulkner, Garland, Jefferson, Saline, and Lonoke counties.
What kinds of vehicles can be towed by Asher Wrecker & Recovery?
They can tow a variety of vehicles including personal cars, motorcycles, SUVs, trucks, vans, RVs, and commercial trucks.
What is the typical arrival time for a tow truck?
The average response time is about 30 minutes, though exact times vary due to traffic, weather, and location.
Does Asher Wrecker & Recovery offer roadside assistance in addition to towing?
Yes, they provide roadside assistance services such as battery jump-starts, tire changes, lockout help, fuel delivery, and winch-outs.
Can Asher Wrecker & Recovery tow my vehicle to any location I choose?
Yes, they can tow your vehicle to your preferred location within their service area, including repair shops or your home; if the destination is closed, delivery will be arranged for the next day.
Does Asher Wrecker & Recovery work with insurance companies?
They collaborate with most major insurance providers and roadside assistance programs. It's recommended to check with your insurer to confirm coverage.
What payment options are accepted by Asher Wrecker & Recovery?
They accept American Express, Cash, Discover, Invoice, MasterCard, and Visa.
What are the hours of operation for Asher Wrecker & Recovery?
They operate 24/7 providing emergency towing and roadside assistance services.
What nearby automotive repair and towing services are available around Asher Wrecker & Recovery?
Nearby you can find Precision Collision Center for auto body repairs, DR LOCKSMITH AR for locksmith services, and Issac's Auto Repair and Wrecker Service for additional automotive repairs.
Which nearby businesses provide automotive parts and tire services?
AutoZone Auto Parts and Mud Connection nearby offer automotive parts and tire services, which can be helpful if you need parts replacement or tire repairs after your towing service.
Are there local food options near Asher Wrecker & Recovery for customers waiting on services?
Yes, Jude's Delight, a food truck offering American cuisine and smoothies, is nearby, providing a convenient dining option while you wait.