Business Details
About
Towing Service Station
Asher Wrecker & Recovery provides 24-hour towing, wrecker service, roadside assistance, heavy equipment hauling, and private property towing to the Central Arkansas area.
Location
Hours
Reviews
3.9
404 reviews
5 stars
262
4 stars
24
3 stars
13
2 stars
9
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Seth, CJ, and Chris for their exceptional service.
Response Time
Several reviews noted quick response times, with many customers receiving assistance within 20 minutes, although there were also complaints about long wait times in some cases.
Professionalism
Customers frequently mentioned the professionalism of the drivers, who were described as courteous, knowledgeable, and caring.
Pricing Issues
There were mixed reviews regarding pricing, with some customers finding the service affordable while others felt it was overpriced, particularly regarding storage fees.
Service Reliability
While many customers had positive experiences, there were significant complaints about reliability, including issues with incorrect drop-off locations and poor communication.
- EHEarle HunterNov 10, 20255.0Awesome customer service, greeted immediately. Very professional, understood my issue. Got me in and out less 1hr.
- BVBrandon VinsonOct 13, 20255.0Seth was friendly and even directed me to a great tire place since I wasn’t from the area. Even gave us food recommendations!
- MMMARISSAOct 6, 20255.0Always a pleasure working with CJ! Thanks for your amazing customer service.
- CMCarter MaloneSep 22, 20255.0Charles (Tech) was patient, helpful, careful, which made a wonderful experience!
- RCRobin CarrollSep 12, 20255.0Mr. Seth is the man! He was so polite and quick. He wasted no time straight to business and offered to help me with getting things worked out with tire services. I appreciate all of Mr. Seth's help and being so patient
Frequently Asked Questions About Asher Wrecker & Recovery
What areas do you provide towing services in?
We offer our towing services throughout Central Arkansas and its surrounding areas, ensuring comprehensive coverage for our clients.
What types of vehicles can you tow?
Our towing capabilities extend to a wide range of vehicles, including personal automobiles, motorcycles, SUVs, trucks, vans, and larger vehicles such as RVs and commercial trucks.
How long will it take for a tow truck to arrive?
While our typical response time averages at 30 minutes, please note that actual arrival times may fluctuate due to factors such as traffic conditions, weather, and your specific location.
Do you offer roadside assistance services?
Indeed, we do. Our services extend beyond towing to include various roadside assistance options such as battery jump-starts, tire replacements, lockout solutions, fuel delivery, and winch-out services.
Can you tow my vehicle to any location of my choice?
Certainly. We can transport your vehicle to your preferred destination within our service area, be it a repair facility, your residence, or another location. However, if the chosen repair shop is closed, we'll need to arrange delivery for the following day.
Do you work with insurance companies for towing coverage?
We collaborate with a majority of insurance providers and roadside assistance programs. We recommend contacting your insurance company to verify if towing services are included in your coverage.
How much does towing service cost?
The price for our towing services varies based on several factors, including the towing distance, the type of vehicle, and the specific service required. For an accurate estimate tailored to your situation, please contact our office directly.
What areas do Asher Wrecker & Recovery provide towing services in?
Asher Wrecker & Recovery offers towing services throughout Central Arkansas, including Pulaski, Faulkner, Garland, Jefferson, Saline, and Lonoke counties.
What kinds of vehicles can be towed by Asher Wrecker & Recovery?
They can tow a variety of vehicles including personal cars, motorcycles, SUVs, trucks, vans, RVs, and commercial trucks.
What is the typical arrival time for a tow truck?
The average response time is about 30 minutes, though exact times vary due to traffic, weather, and location.
Does Asher Wrecker & Recovery offer roadside assistance in addition to towing?
Yes, they provide roadside assistance services such as battery jump-starts, tire changes, lockout help, fuel delivery, and winch-outs.
Can Asher Wrecker & Recovery tow my vehicle to any location I choose?
Yes, they can tow your vehicle to your preferred location within their service area, including repair shops or your home; if the destination is closed, delivery will be arranged for the next day.
Does Asher Wrecker & Recovery work with insurance companies?
They collaborate with most major insurance providers and roadside assistance programs. It's recommended to check with your insurer to confirm coverage.
What payment options are accepted by Asher Wrecker & Recovery?
They accept American Express, Cash, Discover, Invoice, MasterCard, and Visa.
What are the hours of operation for Asher Wrecker & Recovery?
They operate 24/7 providing emergency towing and roadside assistance services.
What nearby automotive repair and towing services are available around Asher Wrecker & Recovery?
Nearby you can find Precision Collision Center for auto body repairs, DR LOCKSMITH AR for locksmith services, and Issac's Auto Repair and Wrecker Service for additional automotive repairs.
Which nearby businesses provide automotive parts and tire services?
AutoZone Auto Parts and Mud Connection nearby offer automotive parts and tire services, which can be helpful if you need parts replacement or tire repairs after your towing service.
Are there local food options near Asher Wrecker & Recovery for customers waiting on services?
Yes, Jude's Delight, a food truck offering American cuisine and smoothies, is nearby, providing a convenient dining option while you wait.