Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Jonesboro, AR believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
835 reviews
5 stars
600
4 stars
131
3 stars
47
2 stars
20
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with the quality of car washes, with some praising the thoroughness while others noted missed spots and damage to vehicles.
Customer Service
Feedback highlighted friendly and helpful staff, though there were complaints about communication issues and handling of customer property.
Efficiency
Many reviews mentioned the quick service and efficiency of the car wash, although some noted that busy times led to rushed washes.
Pricing and Value
Customers appreciated the reasonable pricing and value of services, especially with subscription options, but some felt the quality did not match the cost.
Maintenance Issues
Several reviews pointed out maintenance problems, such as malfunctioning equipment and inconsistent wash quality.
- LMLaura McKenzieOct 18, 20251.0I'm about to mess up their Google review. You are in a CHRISTIAN town. We don't find halloween funny or amusing. Their are "decorations" of dismantled body parts on bushes and bloody handprints on the glass. Their is nothing funny about death. We grieve during death we pretend like it's not real or we avoid it at all costs. You want a thrill of horror? Imagine not going to heaven and spending eternity in fire and sulphur because you wanted to decorate your house in strung out cotton. #facts
- LMLayla MOct 6, 20251.0If something on your vehicle gets damage and you need to get a replacement. Good luck! Took over a month of calling and them saying that they got my claim in (three separate times they told me they got the claim put it, when they didn’t) for me to get my replacement. When I finally did get my replacement, it was wrong and didn’t fit, but didn’t know that until I got home with it because nobody knew how to replace a windshield wiper and told me, I could take it somewhere to get it put on.
- LBLJ BryantOct 1, 20255.0The best wash!
- KHKiry HendersonSep 27, 20255.0Clean and efficient. The staff is always friendly and helpful. Special thanks to Jahmiah!
- RPRenee PinkstonSep 18, 20252.0Sometimes you get a good wash here. It's annoying because it is always busy (do not try to come on Sunday) and often the washes get mixed up, so if you pay for a "higher end" wash you may end up with the wash the person in front or behind you bought. Vacuums are okay.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Jonesboro, AR?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 1821 S. Caraway Rd., Jonesboro, AR 72401, USA.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What car wash services and products does Tommy's Express® offer?
Services include free vacuums, free mat washers, and an interior detailing kit. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program available through the TommyClub App.
How can customers contact Tommy's Express® Car Wash?
Customers can call +1 870-477-6069 or email ar18@teamtommys.com for inquiries.
Is Tommy's Express® Car Wash associated with any organizations?
Yes, Tommy's Express® is associated with Water Mission, which focuses on enriching communities.
What nearby restaurants can I visit before or after a car wash at Tommy's Express®?
Nearby restaurants include Texas Roadhouse, 1812 Pizza Company, Guthrie's chicken restaurant, and Smoothie King, perfect for dining before or after your car wash visit.
What nearby automotive services are available near Tommy's Express® Car Wash?
Nearby automotive services include Quick Lane for tire and oil changes and the now-closed Sears Auto Center.
Are there shopping options near Tommy's Express® Car Wash?
Yes, nearby shopping includes The Uptown shopping center, Barnes & Noble bookstore and coffee shop, Sears department store, and several clothing boutiques like Delta T Boutique and Maurices.