Enterprise Rent-A-Car

3.5
557 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2800 S Caraway Rd, Jonesboro, AR
72401, United States
(870) 972-0505
https://www.enterprise.com/en/car-rental/locations/us/ar/jonesboro-5616.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jonesboro, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jonesboro location today.

Location

Enterprise Rent-A-Car
2800 S Caraway Rd, Jonesboro, AR
72401, United States

Hours

Reviews

3.5
557 reviews
5 stars
269
4 stars
69
3 stars
42
2 stars
31
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, many customers reported rude or unprofessional behavior, long wait times, and poor communication.

Vehicle Availability

Numerous reviews highlighted issues with vehicle availability, including canceled reservations and being offered different cars than what was booked.

Cleanliness and Maintenance

Several customers noted that vehicles were not clean upon pickup, and some reported issues with vehicle maintenance, such as low tire pressure and mechanical failures.

Staffing Issues

Many reviews pointed to understaffing as a significant problem, leading to long wait times and chaotic service.
  • AT
    Aaron Tullos
    5 days ago
    5.0
    Trinity was great very easy process and was in a car in no time at all
  • TM
    Tiffany N. Mosley
    Jan 6, 2026
    5.0
    Great customer service! Always busy, but always calm and courteous.
  • KC
    Kevin Croom
    Dec 28, 2025
    5.0
    Service button above none Nice car good price no problems at all went smooth
  • GC
    Gladis Calamese
    Dec 14, 2025
    3.0
    No car in Jonesboro was to Paragould for a car.
  • NG
    Nicole Garza
    Nov 28, 2025
    5.0
    I needed to rent a car to make a trip to pick up my boys from their dad's and we had a stressful morning getting everything in order leaving later than planned I was having a horrible morning and when we arrived to pick up the car Johnathan was great he was kind and very helpful got a nice car was in and out no issues definitely give Johnathan a 10 out of 10 I recommend if you go ask for him thats great customer service
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Jonesboro, AR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Jonesboro?

The branch is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.