Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.5
(573 reviews)

Business Details

2800 S Caraway Rd, Jonesboro, AR
72401, United States
(870) 972-0505
https://www.enterprise.com/en/car-rental/locations/us/ar/jonesboro-5616.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jonesboro, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jonesboro location today.

Location

Enterprise Rent-A-Car
2800 S Caraway Rd, Jonesboro, AR
72401, United States

Hours

Reviews

3.5
573 reviews
5 stars
281
4 stars
70
3 stars
42
2 stars
31
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many reported poor service, long wait times, and unresponsive communication.

Reservation Issues

Numerous reviews highlighted problems with reservations, including cancellations, unavailability of reserved vehicles, and lack of communication regarding changes.

Vehicle Condition

Customers frequently noted that vehicles were not properly cleaned or maintained, leading to dissatisfaction with the rental experience.

Staffing Problems

Many reviews indicated that the location is understaffed, resulting in chaotic service and long wait times for customers.
  • JM
    Jason Montague
    Feb 20, 2026
    5.0
    You made it so easy by picking me up at the car dealership and all of the paperwork was quick and easy. And also thank you for bringing me back to the dealership to get my car. Much appreciated.
  • AR
    Adrian Rodgers
    Feb 19, 2026
    5.0
    The whole process was smooth. The vehicle was nice as well.
  • LC
    Levi Cross
    Feb 18, 2026
    5.0
    Was impressed with the service all around. Timelines, professionalism and how courteous they were.
  • JJ
    J
    Feb 15, 2026
    1.0
    Terrible service, they will HARASS anyone for a great survey, and then continue to shove it down your throat that's how they stay in business. They're awful to deal with. If that happens to you, I'd suggest immediately reporting to the BBB and their Corporate. Burn this place to the ground at this point, and go find a better rental service with better customer service.
  • LR
    Lisa Robinson
    Feb 14, 2026
    5.0
    Best experience. The sales man was awesome both checking me in and out. The car I had was awesome. Very happy

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Jonesboro, AR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Jonesboro?

The branch is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: