Central Chevrolet

Reviews

• KJ

  Karen Johnson

  2 days ago
  1.0
  Dropped my 2014 malibu off on the 30th of Dec.2025 to be diagnosed on Dec.31st 2025 cause the engine light was on . So they contacted my daughter and tell her that the oil valve solenoid needed to be replaced and the catalytic converter was stopped up and it was going to cost over $2300 dollars. Whoever she spoke to was told to replace the oil valve solenoid only and to leave the catalytic converter alone and she was told it was going to cost over $500 to replace the solenoid. My daughter said ok fix it. Well my daughter text me on Jan.2nd 2026 she'd missed a call from central chevrolet service department. So I called the service dept. to find out bout my car and Melanie tells me that the cost of the part was wrong and it was going to be $600 to $700 cause she'd looked at the wrong billing slip and the part hadn't been ordered and my car would be ready on Jan. 5th 2026 and it was and I pick it up but the engine light was still on. Didn't get to talk to anyone cause it was closing time. I did call the service dept. and let them know my car was still acting up and I now have a vacuum leak after they replaced the solenoid. Long story , short I contacted the service manager at Central Chevrolet service dept. I told him the issue with my car and he told me to bring it back and he'd have it looked at so I did. Well I was told that my manifold bolts were loose and just needed to be tightened and it was going to cost me $800 dollars. Granted I told him I replaced the engine 8 months ago before he came back to tell me bout the bolts being loose. He also told me to take it back to the guy that put the engine in and have him to tighten the bolts and I did and his mechanic showed me the bolts were tight and he found the vacuum leak. The mechanic at Central Chevrolet service department forgot to put the hose back on that he had taken off in order to get one of the bolt on the solenoid. So instead of correcting his mistake he blamed it on another mechanic that didn't do anything wrong but fix the vacuum leak that they caused..
• AT

  Andrea Taylor

  4 days ago
  2.0
  I took my equinox in on December 18th. 2025 and went and got it today, February 10th. 2026. They replaced BCM at our request. We had headlight and tail light issues made us think that it was the body control modular. Turns out it was not but we bought the BCM and asked them to replace it and when that was replaced it reset the odometer to zero. The dealership stated they were working with GM to get the issue resolved and at first said it would take 24 to 48 hours then stated it could take any where between 2 weeks or more. I repeatedly asked for a loaner while my car was being repaired and was told that there were none available but as we went in today there was a gentleman at customer service that did in fact receive a loaner vehicle while his car was being repaired. I'm not sure if it's because I'm a female but I do not believe I was taken seriously and there was no sense of urgency to get him my car repaired. I do not believe I would recommend this dealership to anyone.
• JH

  jerry henson

  5 days ago
  5.0
  Our salesman Jody Dillard was awesome. He made our buying experience easy. He was very knowledgeable about the chevy equinox that we purchased. He took the extra time to explain everything about the vehicle in detail. Everyone there was very friendly and very helpful.
• IM

  it's ME

  Feb 2, 2026
  5.0
  I want thank Central Chevrolet for getting my Cadillac CT5 back to me quickly after having a new transmission installed. They went above and beyond to make sure I was a satisfied customer. It’s dealership like this one that keep customers first and buying American.
• AE

  Autumn B Earnheart

  Feb 1, 2026
  5.0
  I had a sensor going out on my car, Central Chevrolet worked with me getting my car diagnosed and repaired before my warranty expired. Very grateful. The customer service was friendly and understanding. Thanks to all who helped.

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