Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 240 E Highland Dr in Jonesboro offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
321 reviews
5 stars
200
4 stars
74
3 stars
26
2 stars
9
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Product Availability
Customers frequently noted that the store generally has the parts they need in stock, although there were some complaints about inventory issues.
Pricing
Several reviews mentioned that prices are perceived as high, with some customers expressing dissatisfaction with the cost of certain items.
Store Environment
The store is often described as clean and well-organized, contributing to a positive shopping experience.
- TCTiffny CallowayDec 22, 20251.0Tim was extremely matter of fact and rude. I previously purchased a battery one year ago and it was installed by a store rep. He essentially told me they are not allowed to install batteries located under seats. I told him I didn’t install it myself. He should work on customer service and not be rude to customers.
- GSGrayson ShirleyNov 4, 20255.0RJ and Derrick were phenomenal. They helped me change my battery and did a great job. They were willing to help when other auto stores were not. Both were super kind and professional. I highly recommend them!
- OPOwen printySep 22, 20255.0The absolute best! Was assisted by woman named Jessi and she was a breath of fresh air. Jessi hands down ensured I will not use any other store but hers. I hope that whoever her boss is knows how lucky they are to have an employee like her. Store was spotless I was greeted immediately and helped efficiently. This store runs like a well oiled machine. Thanks again Jessi for your help. You were an absolute godsend.
- DBdrew bodenheimerSep 3, 20255.0In and out. Needed some silicone lubricant. I didn't speak to anyone other than the guy that rang me up. No line no wait but I didn't need help.
- NSNic SDec 4, 20225.0Such friendly and helpful ppl
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 240 E Highland Dr offer?
Advance Auto Parts offers automotive aftermarket products, free services like battery testing, engine code scanning, and free battery and wiper installations with purchase. They also provide same day options at most locations.
Can Advance Auto Parts install my car battery and windshield wipers?
Yes, Advance Auto Parts will install your battery and windshield wipers for free with purchase, though exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Are there any discounts available at this Advance Auto Parts location?
A 10% military discount is available for active duty and veteran service members.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 240 E Highland Dr, Jonesboro?
The store is open Monday to Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer in-store pickup and same day delivery?
Yes, they offer in-store pickup, curbside pickup, and same day delivery services.
What popular nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit Andy's Frozen Custard and Tropical Sno Jonesboro for desserts, or Domino's Pizza for a meal nearby.
Are there any nearby hardware stores close to Advance Auto Parts?
Yes, Ace Hardware and Ditta Ace Hardware are nearby and offer hardware and gardening supplies.
Are there any nearby beauty salons or spas near Advance Auto Parts?
Yes, several beauty salons like 870 Beauty Bar, Midtown Glamour LLC, NailsxMeli, and KN Kosmetics are located nearby for grooming and spa services.