Advance Auto Parts

4.4
320 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 240 E Highland Dr in Jonesboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
240 E Highland Dr, Jonesboro, AR
72401, United States

Hours

Reviews

4.4
320 reviews
5 stars
200
4 stars
74
3 stars
26
2 stars
9
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond.

Product Availability

Customers frequently noted that the store generally has the parts they need in stock, making it a reliable choice for auto parts.

Store Environment

The store was described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality, including understaffing and unhelpful interactions.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing some items as expensive compared to competitors.
  • GS
    Grayson Shirley
    Nov 4, 2025
    5.0
    RJ and Derrick were phenomenal. They helped me change my battery and did a great job. They were willing to help when other auto stores were not. Both were super kind and professional. I highly recommend them!
  • OP
    Owen printy
    Sep 22, 2025
    5.0
    The absolute best! Was assisted by woman named Jessi and she was a breath of fresh air. Jessi hands down ensured I will not use any other store but hers. I hope that whoever her boss is knows how lucky they are to have an employee like her. Store was spotless I was greeted immediately and helped efficiently. This store runs like a well oiled machine. Thanks again Jessi for your help. You were an absolute godsend.
  • DB
    drew bodenheimer
    Sep 3, 2025
    5.0
    In and out. Needed some silicone lubricant. I didn't speak to anyone other than the guy that rang me up. No line no wait but I didn't need help.
  • TP
    Tracy Phillips
    Jul 15, 2025
    5.0
    Great service and prices
  • WT
    Wayne Trought
    May 29, 2025
    1.0
    Refused to check my battery and replace it

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*