Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1421 Albert Pike Rd in Hot Springs offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
293 reviews
5 stars
182
4 stars
67
3 stars
24
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like James and Tim going above and beyond.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, and if not, they can order them quickly.
Pricing
While some customers found prices to be competitive, others felt they were higher than competitors, leading to mixed reviews on value.
Mixed Experiences
A few customers reported negative experiences, including rude service and issues with product quality or returns, indicating inconsistency in service.
Store Environment
The store is generally described as well-stocked and organized, although there were mentions of staff being overwhelmed during busy times.
- PGPaul GrayNov 7, 20255.0Had a battery that wouldn't take a charge. Bought it some time in 2023. under warranty they replaced it for free. And even tested my new one just to make sure I was not going to have any problems with it. Hoot and Tim always treat me like family.
- TWTaylor WerstOct 31, 20255.0Been to this store many times, but today a very great interaction with James really made a difference. In a time when everything is pricy and you want to make sure you get the right part the first time help and expertise helps. James S was willing and able to help me with find the right lift supports for my topper. He even advised on how to get the old hardware off the old unit to fit my unit so I didn’t have to spend more money on more parts. Hats off to James S. this gentleman deserves Recognition at store 06771
- LPLincoln PateOct 10, 20255.0My experience was really good. The young guy at the counter really helped me out and did a really good job. I would recommend coming here.
- SMSimeon MaySep 5, 20255.0Great help the workers are nice. Fully recommend going to this one off Albert Pike worth the drive over going to the advance auto on Central. Those workers are pretty mean and unhelpful. Tim helped me greatly😊
- SMStephen MooreAug 27, 20255.0Friendly and helpful staff and prices ain't bad either
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Hot Springs stock?
Advance Auto Parts stocks new parts and accessories such as batteries and oil filters for all makes and models.
Does Advance Auto Parts offer battery installation services?
Yes, free battery installation is offered with purchase, and battery testing and recycling services are free for all customers. Exclusions may apply.
Can I get my used motor oil recycled at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil free of charge. Exclusions may apply.
Does the store provide engine code scanning if my check engine light is on?
Yes, team members will scan engine codes for you free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts in Hot Springs?
The store is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Are there any same-day delivery or pickup options available?
Yes, Advance Auto Parts offers in-store pickup, curbside pickup, and same day delivery service at most locations.
Where can I find nearby automotive services if I need vehicle repair or towing?
Nearby Pete Hills Garage And Wrecker Service offers automotive repair and towing services, which can complement your visit when you require repairs or roadside assistance.
What dining options are close to Advance Auto Parts for a meal before or after shopping?
You can visit nearby restaurants like Wok Express for Asian fusion cuisine, Wendy's for fast food burgers, or Sonic Drive-In for casual meals, all conveniently close by.
Are there banking facilities near Advance Auto Parts for convenient transactions?
Yes, Relyance Bank, Simmons Bank, and Bank OZK are nearby financial institutions, making it easy to manage your banking needs during your visit.