Take 5 Car Wash

4.6
1304 reviews

About

Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Hot Springs offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Take 5 Car Wash
1742 Albert Pike Rd, Hot Springs, AR
71913, United States

Hours

Reviews

4.6
1,304 reviews
5 stars
1,086
4 stars
101
3 stars
43
2 stars
26
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Josh received numerous positive mentions for his helpfulness and friendly demeanor, contributing to a generally positive customer service experience.

Wash Quality

While many customers praised the quality of the car wash, some reported issues with the wash not fully cleaning their vehicles or causing damage.

Staff Friendliness

Overall, customers appreciated the friendliness and politeness of the staff, with specific mentions of employees like Tara and Tracey.

Facility Issues

Several reviews highlighted problems with the vacuum stations and the cleanliness of the facility, indicating a need for maintenance and improvement.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that the service did not match the cost, and noted issues with upselling tactics.
  • BM
    Blaine Miller
    3 days ago
    5.0
    They did an amazing job on the car I love it
  • KH
    Kenneth Hare
    Nov 4, 2025
    5.0
    Josh helped me out, first class!
  • CF
    Clinton Funderburk
    Oct 29, 2025
    5.0
    I got a great wash there and the worker Tara was very nice and did a great job with the bumper ..
  • SD
    Sarah Day
    Oct 27, 2025
    5.0
    Josh was very kind and thorough when we had questions about our charges. He found that we had 2 open accounts that were self-renewing that we didn’t even know about. He cancelled those for us and ensured we have the correct account open for our vehicle.
  • TW
    terry white
    Oct 8, 2025
    1.0
    *Update* Have called the number provided with the owner's response twice with no resolution other than "we have escalated for a refund and to wait for an email verification" that has yet to be delivered. At this point, I will be lodging a formal complaint with the BBB as well. Signed up for the monthly service. Was charged for the second month and their system required me to update payment. While on site, scanned my card and it attempted to charge my card a second time for the monthly fee. "manager" on duty refused to acknowledge my proof of payment or make any attempt at customer service. Instead, he insisted on arguing with me that he could do nothing because the system insisted I update my card. This is the same card that the system attempted to charge me again on. Attempted to contact their customer service line and was told to update my card on site with no further response. Will never use this car wash chain again and have no option but to dispute with my bank on the charges as their customer service is non-existent.