Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Central Ave in Hot Springs, AR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hot Springs, AR or call us at (501) 321-9666.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.
Knowledgeable Staff
Several reviews highlighted the staff's expertise and ability to diagnose issues accurately, providing valuable assistance to customers.
Store Cleanliness
Customers noted improvements in the cleanliness and organization of the store, contributing to a better shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with staff knowledge and service quality, indicating inconsistency in customer experiences.
Product Availability
Customers appreciated the wide variety of parts and accessories available, although there were instances of specific items being out of stock.
JJ
Joe 姫路 (Joe)
Nov 24, 2025
5.0
Jeremy was very informative and helpful.
WG
Wanda Grimmett
Oct 18, 2025
5.0
On October 14, 2025, I was in Hot Springs for a conference and was downtown, in a parking garage when my car would not start. After waiting two and a half hours for State Farm road service to arrive, and getting worried because it was getting late and the auto shop I had called would close soon,(I also had no desire to sleep in my car in a parking garage), i did some heavy praying and the words Auto Zone popped into my head. I called the Central Avenue store and Mr. John M. answered. To say he was an answer to my prayers would be an understatement. I explained my situation, and he said it sounded like the battery. He said he could come to where I was with the battery charger, and within 10 minutes, he was there and the car was going. I followed him to the store where he replaced my battery, and checked to make sure there were no other issues. While I was waiting for him, I spoke with Connie, whom I think is the store manager, and discovered this is not the first time they have gone above and beyond normal customer service standards to assist drivers in need. Auto Zone is fortunate to have such amazing individuals working for them. I am truly thankful for their assistance that day. FYI, the roadside recovery company being sent by State Farm called me that they were still an hour away when John arrived at my car. Tell me God doesn’t send angels in time of need. John and Connie are my angels!
JA
Jenifer Abbott
Sep 24, 2025
5.0
The staff was knowledgeable and friendly and went out of their way to help me find the right parts for my vehicle. I appreciate how patient they were in answering my questions and making sure I got exactly what I needed.
The store was well-organized and stocked with a wide variety of parts and accessories. I highly recommend Store #2086.
JR
Jo Ellen Roberson
Sep 24, 2025
5.0
They have stepped up there game the last couple of months. Friendly workers and much cleaner building. Thanks AutoZone for all you do to help me.
JB
Justin Bogard
Aug 23, 2025
5.0
Great place to find whatever you need with friendly, knowledgeable staff.