Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Fort Smith. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
878 reviews
5 stars
783
4 stars
35
3 stars
15
2 stars11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the quick and efficient service, often completing tasks in under 30 minutes.
Customer Service
The staff received high marks for being friendly, professional, and helpful, with many customers noting their courteous demeanor.
Quality of Work
Reviews highlighted the thoroughness and quality of the services provided, including oil changes and tire repairs.
Pricing
While some customers found the services to be slightly pricey, many felt the value was justified due to the quality and speed of service.
Facility Cleanliness
The establishment was noted for being clean and well-maintained, contributing to a positive customer experience.
- MVMonica volpicelli6 days ago1.0I went to this Jiffy Lube for a simple oil change with no check engine light on and no issues at all with my car. The service itself seemed fine and everyone was polite, but within two hours of leaving my check engine light came on and my engine started shaking. I went straight back, and they claimed it was “pre-existing wear and tear” on the air intake hose from when they changed my air filter. They pointed to a note they added on the invoice — a note they never mentioned to me while I was there. It felt like something written to cover themselves. If they truly noticed a problem, why wouldn’t they tell me instead of quietly writing a memo? I had to take my car to a body shop to get it repaired and rent a car while it’s being fixed. The shop confirmed the part was damaged from being handled too aggressively during the service. Jiffy Lube refused to take responsibility or even try to help. Instead of owning it, they tried to blame the previous person who changed my oil and said it was their fault for not telling me. My concern is not just the damage itself, but the lack of honesty. Breaking something and choosing not to mention it, then relying on an internal note, shows poor integrity. Update: I wanted to share an update regarding my previous review. Jiffy Lube did reach out to me, fixed the issue with my air intake hose, and agreed to compensate me for the rental. They picked up my car from the body shop, and although there was some tension between their employee and the body shop staff, mainly because Jiffy Lube asked why they told me the part was damaged and the body shop said it was because they truly believed Jiffy Lube caused it. I’m not sure if the fix was done out of integrity or because I contacted corporate and left a review, but they did ultimately correct the problem. I appreciate that the issue was addressed.
- THTiria HewittNov 13, 20255.0I went here today for the 1st time, and was very happy with their customer service, patiently listening and answering questions, and no pressure on me to buy what I didn't need, but was extremely pleased with their excellent recommendations for the things I did need! I'm going back in about a week to have them do my brake pads and rotors. The price was within $20 of me buying all the parts and doing it ourselves, so I consider that a really good win! Also, first time I've been to a shop with guys who weren't condescending or blowing smoke. They were very professional and thorough in taking care of our car. Thanks Jiffy Lube!!
- SHSiarah HallNov 6, 20255.0The service was quick and everyone was super helpful and friendly. They removed a rusty nail from my tire and patched it up for free. I sat in the seating area while they raised my car, and it was super clean and comfortable with restrooms and coffee available.
- CBCharles BrownNov 6, 20251.0Very rude and would not just accept that I wanted a standard oil change for my low mileage truck. I had a 50% coupon for conventional oil change and they told me conventional oil would probably ruin my motor. 😅 So I definitely wouldn't recommend them. I left because they were so rude and unprofessional.
- FBFelisha BurtromNov 1, 20255.0I went to Take Five on Zero Street, and they did the entire oil change service, which took about 45 minutes. They had two workers and three lanes, so the entire process was really slow. The two workers were only servicing my vehicle while the other two vehicles sat waiting. At the end of the oil change, they told me they did not have my oil filter in stock so I had to leave without a new oil filter, completely wasting my time. I called Jiffy Lube on Phoenix Avenue, and they said they would put my oil filter on for free and they were sorry about my hard time at the other place. They assured me if an issue like this ever came about, they would be able to get the oil filter themselves from the auto parts store. I will definitely be coming here from now on! Amazing customer service.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.
Does Jiffy Lube service fleet vehicles?
At Jiffy Lube®, we do more than change oil. Now, you can trust the highly trained technicians at select Jiffy Lube locations to provide expanded automotive maintenance services to help keep your vehicle on the road.The leading quick lube provider, Jiffy Lube® now offers more services than ever before, providing fast, convenient quality services to meet your vehicle wear maintenance needs. In addition to the Jiffy Lube Signature Service® Oil Change, Preventative Maintenance and Manufacturer Recommended services, which you have known, we now offer brakes, tire, battery, tune-ups and more. With Jiffy Lube Multicare® you really can do more in a Jiffy.","NO! An appointment is never needed for any service at any Jiffy Lube® service center locations. Whether you need an oil change or battery replacement the highly trained technicians at your neighborhood Jiffy Lube® will be able to get you in anytime, without an appointment. Need a tune-up, brake repair or alignment? Those services are offered at select locations and an appointment is not needed. Remember, not all services are offered at all Jiffy Lube® locations as each is owned and operated by an independent franchisee. Check with your neighborhood Jiffy Lube® service center for specific services offered.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What is Jiffy Lube Multicare®?
This isn't your standard oil change. Whether it’s conventional, high mileage, synthetic blend or full synthetic oil, the Jiffy Lube Signature Service® Oil Change is a comprehensive preventive maintenance service to check, change, inspect and fill essential systems and components of your vehicle. And we vacuum the interior of your vehicle as well as clean exterior windows. And we don't forget about your vehicle between oil changes. With every Jiffy Lube Signature Service® Oil Change, we provide complimentary fluid top-off service on vital fluids including motor oil (the same type of oil purchased originally), transmission, power steering, differential/transfer case and washer fluids. Just stop by within 3,000 miles of your service mileage, and we will top off up to two quarts per fluid, as needed.
Is an appointment needed for any service at Jiffy Lube®?
NO! An appointment is never needed for any service at any Jiffy Lube® service center locations. Whether you need an oil change or battery replacement the highly trained technicians at your neighborhood Jiffy Lube® will be able to get you in anytime, without an appointment. Need a tune-up, brake repair or alignment? Those services are offered at select locations and an appointment is not needed. Remember, not all services are offered at all Jiffy Lube® locations as each is owned and operated by an independent franchisee. Check with your neighborhood Jiffy Lube® service center for specific services offered.
What is a Jiffy Lube Signature Service® Oil Change?
This isn't your standard oil change. Whether it’s conventional, high mileage, synthetic blend or full synthetic oil, the Jiffy Lube Signature Service® Oil Change is a comprehensive preventive maintenance service to check, change, inspect and fill essential systems and components of your vehicle. And we vacuum the interior of your vehicle as well as clean exterior windows. And we don't forget about your vehicle between oil changes. With every Jiffy Lube Signature Service® Oil Change, we provide complimentary fluid top-off service on vital fluids including motor oil (the same type of oil purchased originally), transmission, power steering, differential/transfer case and washer fluids. Just stop by within 3,000 miles of your service mileage, and we will top off up to two quarts per fluid, as needed.
What services does Jiffy Lube in Fort Smith provide?
Jiffy Lube offers oil changes, brake services, battery replacement, fleet services, tire services, engine air filter replacement, radiator coolant fluid exchange, tire rotation, windshield wiper replacement, state vehicle inspections, cabin air filter replacement, transmission fluid exchange, brake replacement, and tune-ups.
Do I need an appointment to get my car serviced at Jiffy Lube?
No appointment is needed for any service at Jiffy Lube. You can visit any time during operating hours to get services like oil changes or battery replacement without scheduling ahead.
How long does an oil change take at the Fort Smith Jiffy Lube?
An oil change typically takes 15 minutes or less from start to finish, though additional services or busy times may add some time.
What are the operating hours of Jiffy Lube in Fort Smith?
Jiffy Lube is open Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25).
What payment methods are accepted at Jiffy Lube?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Are there any coupons available for services at Jiffy Lube?
Yes, Jiffy Lube offers coupons that vary by location. You can find current offers on their coupon page at jiffylube.com.
What is included in the Jiffy Lube Signature Service® Oil Change?
The Signature Service® Oil Change includes changing your oil (conventional, high mileage, synthetic blend, or full synthetic), inspecting and filling essential systems, vacuuming the interior, cleaning exterior windows, and complimentary fluid top-offs on vital fluids up to 3,000 miles after the service.
What nearby dining options are close to Jiffy Lube in Fort Smith?
Nearby restaurants include Marketplace Grill, Hideaway Pizza, Grub's Bar & Grille, Panda Express, Burger King, Fugi (sushi and Asian cuisine), Fuji Japanese Steakhouse, Whataburger, and Sonic Drive-In. These offer you plenty of choices for a meal before or after your car service.
What automotive-related businesses are near Jiffy Lube in Fort Smith?
Nearby automotive businesses include another Jiffy Lube location, Star Wash (automotive repair), Take 5 (oil change), Express Lube Car Care, and Car Wash USA Express for auto detailing and car washing services, making it convenient to manage multiple vehicle needs in the area.
Are there any banking services near Jiffy Lube in Fort Smith?
Yes, several banks are nearby including Chambers Bank, Armstrong Bank, Bank OZK, and Western Union for money transfer services, convenient for handling financial tasks during your visit.