Jiffy Lube

4.7
917 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Fort Smith. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
8301 Phoenix Ave., Fort Smith, AR
72903, United States

Hours

Reviews

4.7
917 reviews
5 stars
822
4 stars
35
3 stars
15
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist and provide thorough explanations.

Efficiency

Many reviews noted the quick and efficient service, with customers often in and out within a short time frame.

Integrity Issues

There were concerns raised about integrity, particularly regarding a customer's experience with a damaged part and the initial lack of accountability from the staff.

Value for Money

While some customers found the services to be slightly pricey, many felt that the quality and speed justified the cost.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, often mentioning their intent to return and recommend the service to others.
  • NB
    Nick Barnes
    3 days ago
    5.0
    Great experience an friendly team I would recommend the location on phoenix avenue in fort smith Arkansas for sure I was in and out within 15 minutes start to finish if you need your oil changed I recommend you go there to get it done!!!
  • ST
    Steve Tedford
    Jan 5, 2026
    5.0
    Purchased a used car and previous owner serviced the vehicle at Jiffy Lube as well, so they just transferred the previous owner's service records to my account - very helpful. My Fiat burns a little oil so, I can take it by and they'll top of the oil at no charge. For the service, the price is fair.
  • TS
    TD Smith
    Jan 5, 2026
    5.0
    This place and the people are amazing! Highly recommended. I never feel like I am being pressured into something I don’t need. Employees are all polite and the place is fast.
  • KL
    Kayla Larson
    Dec 27, 2025
    5.0
    This Jiffy Lube location is fantastic! I had a nail in my tire and they were quick to get me in and fixed up. The building is clean and organized, and the employees were professional and courteous. I'll definitely do business here again!
  • MR
    Malissa Randolph
    Dec 23, 2025
    5.0
    This place is awesome, I came up here to get my tires aired up and they did it for free. I left did some errands around Fortsmith and then came back cause I had a couple pounds lost on my tire and they checked my tire and And found a nail in my tire and they are fixing my tire for free today. They are truly amazing people. Thank you so much 😊

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.