Jiffy Lube

4.5
322 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Fort Smith. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
7520 Jenny Lind Rd, Fort Smith, AR
72908, United States

Hours

Reviews

4.5
322 reviews
5 stars
260
4 stars
23
3 stars
5
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and accommodating service provided by the staff.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the fast turnaround times for oil changes and other services.

Knowledge and Honesty

Several customers noted the staff's knowledge about vehicle maintenance and appreciated the honest assessments without high-pressure sales tactics.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding service quality and pricing, indicating inconsistency in performance.
  • SG
    Shawnette Gaylord
    Jan 1, 2026
    5.0
    They were very friendly, fast service and prompt at their job
  • TP
    Tiffanie Payne
    Dec 30, 2025
    5.0
    There was 2 guys that I dealt with while getting me oil changed. I think their names were Jacob and Aaron. Aaron (the tall one) explained everything to me and was very professional and sweet. As I was watching them they worked really well together and in a fast manner. I will definitely be back! Thank you Aaron and Jacob for making my jiffy lube experience the best!
  • LC
    Linda Calvery
    Dec 29, 2025
    5.0
    Aaron and Jacob very knowledgeable and explained everything well
  • DO
    Dave Outdoors
    Dec 29, 2025
    2.0
    Tried to convince me that my 45 day old battery was weak and needed to be replaced then said my TWO WEEK old wipers were streaking and could be replaced. Then the asked me if I wanted to replace my air filter that was so new it was still white. You have convinced me to start doing my own vehicle maintenance from now on so I thank you for that.
  • KC
    Kevin Croxton
    Dec 27, 2025
    1.0
    Ever since Jiffy Lube took over this oil change garage, they charge much more than the previous owners, and every time we come in, tell tell us all of these things that need to be done to our car. If we did them all, we wouldn’t get out of there for less than 500 bucks. I know that businesses are trying to make money, but their approach is pretty shady. While I was waiting for my car today, there was another lady waiting as well, and they came in and told her the exact same things that needed to be done to her car. She informed them that she had a company car, the warranty had just run out and all she could do is change her oil. They came back and told her that they couldn’t change her oil, because some screws were ground down on the skid plate and that she should take it back to where she got it and have them do it. It was very suspicious. I’ve never seen anybody turned down for an oil change. Bottom line….. I’ve known for a while that the practices of this Jiffy Lube, which just took over the establishment, are a bit shady. I’m tired of the higher prices and them trying to persuade my family to pay for all these extra things on our vehicles. They are convenient as they can get you right in to get your oil changed, But I think I’ll plan ahead and make an appointment somewhere else next time.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service