AutoZone Auto Parts

Reviews

• AB

  Andrea Bowers

  Nov 2, 2025
  4.0
  No comment at this time
• BB

  Brandy Blalock

  Sep 1, 2025
  5.0
  I had a bulb on my license plate go out & Gary took 20 minutes out of his day to change it for me. I thought that was really nice.
• WH

  Wesley Hughes

  Aug 26, 2025
  5.0
  I had a great experience here changing my spark plugs. Sal demonstrated the best customer service of all time. He helped me find the right parts, the right tools, and even assisted me in installing the plugs. He also taught me how to do it myself. A job that would cost me 300 dollars at a scammy mechanic shop, costed me zero here. Just had to pay for the parts.
• EM

  Erin Murphy

  Jul 11, 2025
  5.0
  Katrina was amazing! She came outside and helped two ladies with and emergency brake light fix! Hot and muggy outside, and we got the wrong light, she was in and out helping us. She's truly an asset to the store. She deserves a raise! Thank you, Katrina!
• DS

  David Stoufer

  Jun 12, 2025
  1.0
  Terrible customer service. The extra large man who works there decided he was going to question my integrity on whether I had used the product that I was returning. Not once not twice but four times he told me it's okay if you used it I just need to know so I cannot put it back out on the shelf. I don't know much about AutoZone I prefer not to shop there because of things like this. For example when I purchased the item originally I asked the cashier if these three items are part of the three Maguires for 20? The boy did not look at the screen for the items to verify what I was talking about. Once I got out to my vehicle, I realized that he was paying zero attention to what I was asking and was more concerned about his cell phone. So instead of costing $20 it cost $39. So after going home a little bit aggravated at the lack of customer service, I decided that I did not want the items anymore and that if you can't have good customer service then you probably shouldn't be working as a cashier. It's not really that hard. Now let's get back to the return of the items. The plump guy just could not get it through his head that it had not been used. We're talking a can of McGuire's tire wet for my Denali. I don't know who lies about something like that. I do believe the last thing that a store clerk for a should be doing is questioning someone's integrity, (shoplifters not included) when their customer service is terrible.As for the store, they have a large variety to choose from, and I would say that if they didn't have such terrible employees it would be a great store. So my recommendation is to go to Advance Auto parts or to go to O'Reilly Auto parts or even go to Walmart. I prefer Amazon This store in particular, I would stay far away from if you don't want to be interrogated and also when I purchase the new item the" large man" insisted that the military discount from the last purchase had been applied to the new purchase. Which was far from the truth. I should have asked him four times if it was on there. Some people's kids. LOL

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