Advance Auto Parts

4.4
251 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1405 Highway 71 S in Fort Smith offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1405 Highway 71 S, Fort Smith, AR
72901, United States

Hours

Reviews

4.4
250 reviews
5 stars
169
4 stars
42
3 stars
15
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Product Availability

The store is noted for having a good selection of parts in stock, often being the only local source for specific items.

Mixed Experiences

While many reviews are positive, some customers reported negative experiences with service quality and staff attitude.

Pricing Concerns

Several customers mentioned that prices can be higher compared to competitors, though some felt the service justified the cost.

Quick Service

Customers appreciated the fast service, particularly for battery installations and other quick fixes.
  • CW
    Cindy Womack
    Oct 18, 2025
    5.0
    My son was having an issue with his battery light staying on. I was dreading having to take it to be checked out. When I walked in, I was greeted by Ashtin and immediately felt at ease as I explained my situation. Ashtin was friendly, professional, knowledgeable and thorough in explaining every part of the process in finding the issue. She made the experience less stressful since I know very little about cars or repairs. I felt respected as a person and appreciated as a customer. I’m so thankful for her help today and for giving me the name of someone respectable to help with the rest of my repairs. Hopefully I won’t have more car issues for a while, but if I do, this is who will get my business.
  • SF
    Sara Foley
    Sep 30, 2025
    4.0
    Billy was great and helped with with my problem and made a bad day so much better!!!
  • PA
    Princess Ali
    Sep 14, 2025
    5.0
    Billy was wonderful and helpful
  • JB
    Justin Buell
    Sep 4, 2025
    5.0
    Went in to test my alternator since the battery light was on in my van. Billy checked it and it read that it was normal. He then noticed the terminals appeared to be ones used for marine vehicles so I bought some new ones and after I changed them out the battery light doesn't come on.
  • S9
    Shadow 9clouds
    Sep 4, 2025
    5.0
    Amazing people,Great Customer service!!! Come Here For any vehicle issues!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*