Need a rental car in Fayetteville, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fayetteville location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Reservation Issues
Several customers experienced problems with reservations, including cars not being available despite prior bookings and being overbooked.
Vehicle Condition
Many reviews highlighted that vehicles were clean and well-maintained, but some customers reported receiving cars with pre-existing damage or cleanliness issues.
Staff Performance
Specific employees, like Alex and Prince, received high praise for their exceptional service, while others faced criticism for unprofessional behavior.
Overall Experience
While some customers had positive experiences and would recommend the service, others expressed frustration and disappointment, indicating inconsistency in service quality.
ME
Mauriahh Esquivel
4 days ago
1.0
Unreliable service and unfair damage claim.
I reserved a specific car at the Springdale Enterprise on Sunset, walked 2 miles in the heat to get it, and when I arrived they had nothing—just offered me a minivan and refused to give me a ride home (even though their site says “we’ll pick you up”). I had to walk all the way back, lost a full day of a work trip, and finally rented from the Fayetteville location the next day.
Weeks later, I was billed for over $6,000 in “hail damage” that supposedly happened during my rental, even though the car was returned early, clean, and undamaged—with witnesses. Enterprise later sent photos from an off-site inspection done days after return and now has a collection agency chasing me for a $500 “deductible.”
Take timestamped photos and videos if you ever rent here—or better yet, rent elsewhere.
RW
Rodney Wolfe
6 days ago
5.0
Great vehicle for our road trip, great staff to deal with! Been renting from enterprise for 20 years and will continue to do so!
JN
Jamie Norton
Nov 11, 2025
1.0
Three weeks ago I rented a beautiful Dodge Durango that was a perfect experience. The price was right and the deposit was only $200. Yesterday, I left there with an “intermediate SUV” (supposedly a Nissan Rogue or equal) being a compact Hyundai Kona. I rent a mid sized SUV because of my back issues and length of travel. So let’s start with this deposits being $300 in lieu of the $200 I paid just two weeks ago. Then let’s talk about the filthy conditions of the car. The previous renter must have really messed it up as there were NO MATS in the car and stains all over the back seat. Next, there was an oil change warning and a traction control warning light that came on once I got a few miles into my drive. I called and reported both issues and the lady could have cared less. I am NOT impressed with this rental experience and WILL be using another company going forward. Highly disappointed!
EW
Elizabeth Washington
Nov 4, 2025
5.0
Friendly staff!
CB
charlene burson
Nov 3, 2025
1.0
I called Enterprise it was an out-of-area phone number I had an agent his name was Eric. He did not run my credit card he said it was declined. He wanted me to pick up a gift card. Scam
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fayetteville, AR?
Enterprise Rent-A-Car in Fayetteville offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Fayetteville?
The Fayetteville location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
Where is Enterprise Rent-A-Car located in Fayetteville?
It is located at 2718 N. College, Fayetteville, AR 72703.
What payment methods are accepted at Enterprise Rent-A-Car in Fayetteville?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Fayetteville offer special weekend rates?
Yes, they offer great weekend rates that can be booked through their website.
Is the Fayetteville Enterprise Rent-A-Car location woman-owned or does it offer military discounts?
Yes, this location is woman-owned and offers discounts for active military personnel.
How can I make a reservation at the Fayetteville Enterprise Rent-A-Car location?
Reservations can be made online through their official website at enterprise.com or by calling +1 479-442-7368.
What nearby food options are there when visiting Enterprise Rent-A-Car in Fayetteville?
Nearby dining options include Z's Brick Oven Pizza and Feltner Brothers restaurant, great spots to enjoy a meal before or after your car rental.
Are there any nearby recreational activities close to Enterprise Rent-A-Car Fayetteville?
Yes, Gator Golf, a miniature golf course and sports venue, is nearby and offers fun recreational activities.
What convenient shops are close to Enterprise Rent-A-Car in Fayetteville for quick errands?
Tobacco Superstore and The Pool & Spa Store are nearby convenient shops you may visit while in the area.