Enterprise Rent-A-Car

4.0
664 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fayetteville, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fayetteville location today.

Location

Enterprise Rent-A-Car
2718 N. College, Fayetteville, AR
72703, United States

Hours

Reviews

4.0
664 reviews
5 stars
407
4 stars
80
3 stars
39
2 stars
27
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Reservation Issues

Several customers experienced problems with reservations, including cars not being available despite prior bookings and being overbooked.

Vehicle Condition

Many reviews highlighted that vehicles were clean and well-maintained, but some customers reported receiving cars with pre-existing damage or cleanliness issues.

Staff Performance

Specific employees, like Alex and Prince, received high praise for their exceptional service, while others faced criticism for unprofessional behavior.

Overall Experience

While some customers had positive experiences and would recommend the service, others expressed frustration and disappointment, indicating inconsistency in service quality.
  • ME
    Mauriahh Esquivel
    4 days ago
    1.0
    Unreliable service and unfair damage claim. I reserved a specific car at the Springdale Enterprise on Sunset, walked 2 miles in the heat to get it, and when I arrived they had nothing—just offered me a minivan and refused to give me a ride home (even though their site says “we’ll pick you up”). I had to walk all the way back, lost a full day of a work trip, and finally rented from the Fayetteville location the next day. Weeks later, I was billed for over $6,000 in “hail damage” that supposedly happened during my rental, even though the car was returned early, clean, and undamaged—with witnesses. Enterprise later sent photos from an off-site inspection done days after return and now has a collection agency chasing me for a $500 “deductible.” Take timestamped photos and videos if you ever rent here—or better yet, rent elsewhere.
  • RW
    Rodney Wolfe
    6 days ago
    5.0
    Great vehicle for our road trip, great staff to deal with! Been renting from enterprise for 20 years and will continue to do so!
  • JN
    Jamie Norton
    Nov 11, 2025
    1.0
    Three weeks ago I rented a beautiful Dodge Durango that was a perfect experience. The price was right and the deposit was only $200. Yesterday, I left there with an “intermediate SUV” (supposedly a Nissan Rogue or equal) being a compact Hyundai Kona. I rent a mid sized SUV because of my back issues and length of travel. So let’s start with this deposits being $300 in lieu of the $200 I paid just two weeks ago. Then let’s talk about the filthy conditions of the car. The previous renter must have really messed it up as there were NO MATS in the car and stains all over the back seat. Next, there was an oil change warning and a traction control warning light that came on once I got a few miles into my drive. I called and reported both issues and the lady could have cared less. I am NOT impressed with this rental experience and WILL be using another company going forward. Highly disappointed!
  • EW
    Elizabeth Washington
    Nov 4, 2025
    5.0
    Friendly staff!
  • CB
    charlene burson
    Nov 3, 2025
    1.0
    I called Enterprise it was an out-of-area phone number I had an agent his name was Eric. He did not run my credit card he said it was declined. He wanted me to pick up a gift card. Scam

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fayetteville, AR?

Enterprise Rent-A-Car in Fayetteville offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Fayetteville?

The Fayetteville location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.