Tommy's Express® Car Wash

4.3
272 reviews

Business Details

1250 E. Dave Ward Dr., Conway, AR
72032, United States
(501) 214-0855
https://tommys-express.com/locations/ar129/

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Conway, AR believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
1250 E. Dave Ward Dr., Conway, AR
72032, United States

Hours

Reviews

4.3
272 reviews
5 stars
181
4 stars
43
3 stars
12
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Quality Issues

Many customers reported declining quality in car washes, with issues such as inadequate cleaning, remaining dirt, and scratches on vehicles.

Customer Service

There are mixed reviews regarding customer service, with some customers experiencing dismissive attitudes and lack of accountability for vehicle damage.

Vacuum Performance

The performance of the vacuums was frequently criticized, with reports of poor suction and malfunctioning machines.

Membership Value

While some customers appreciated the value of the monthly membership and free vacuums, others felt the quality did not justify the cost.

Event Disappointment

Customers expressed disappointment with special events, such as the Halloween Haunted Car Wash, which did not meet expectations.
  • JT
    Jason Tolbert
    1 day ago
    5.0
    Great car wash. Free vacuums are always nice.
  • AM
    Avigail Marcial
    Jan 22, 2026
    2.0
    Since the Oak Street car wash closed, many non-paying customers have been using the free vacuums, often clogging them and leaving little access for paying club members and regular customers. A simple fix would be a one-way gate or arm that requires vehicles to go through the wash tunnel first before accessing the vacuums. This would ensure the vacuums are primarily available for those who pay. Many loyal customers are frustrated and would greatly appreciate this change. Thank you for considering this suggestion!
  • FH
    Farris Hensley
    Jan 20, 2026
    2.0
    Have been going for about two years , but am now giving up. During the last few months the overall quality of equipment has been declining. The absolute worst are their vacuum cleaners. It is now not uncommon to find one with adequate suction only after getting back into my car and moving up to three times. They don’t even bother putting up out order signs. The quality of their car washes has also declined.
  • CM
    Connor McCandless
    Dec 24, 2025
    3.0
    Christmas Eve schedule says you’re open but you’re not
  • TM
    Tim McCann
    Nov 22, 2025
    1.0
    Sometimes they care and treat the front to help with bugs and sometimes they do not. Sadly we pay the same and do not know which one we will get till later.

Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Conway, AR?

Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Where is Tommy's Express® Car Wash located?

The car wash is located at 1250 E. Dave Ward Dr., Conway, AR 72032, United States.

Brand Certified Facts from Tommy's Express® Car Wash

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Certified February 01, 2026Yext Knowledge Graph
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