Jiffy Lube

4.4
303 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Conway. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
618 Oak St, Conway, AR
72032, United States

Hours

Reviews

4.4
303 reviews
5 stars
233
4 stars
24
3 stars
8
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the quick and efficient service, with many noting the professionalism and friendliness of the staff.

Cleanliness

Some customers reported issues with cleanliness, particularly regarding their vehicles being left messy after service.

Honesty and Transparency

While many reviews highlighted the honesty of the staff regarding necessary services, there were also complaints about upselling and unnecessary recommendations.

Communication

Several customers appreciated the clear communication from staff about services performed and recommendations, though some noted a lack of communication regarding issues.

Pricing Concerns

There were mixed reviews on pricing, with some finding it reasonable due to coupons, while others felt it was overpriced or experienced unexpected charges.
  • EG
    Erin Gley
    1 day ago
    2.0
    Asked about getting a headlight replaced. I bought the $140 replacement bulb elsewhere and was quoted that it would take 1.5 hrs to replace, approx $250 to complete. A mechanic friend of mine replaced the bulb in 10 minutes!
  • TO
    Trinity Owens
    Jan 4, 2026
    2.0
    Services I got: oil change, brake fluid exchange, coolant exchange. Cost $389. They left my car a hot mess. Oily finger prints on both doors and hood (my car is white), oily mess on my leather passenger seat, passenger seat was reclined way back and head rest moved up (like someone was taking a joy ride), moved my steering wheel, went through all my features in my car system. I just find it unprofessional. They were nice, but left my car a mess. If you change settings, at least try to put it back. I won’t be revisiting this location.
  • SW
    Suzanne Wilkes
    Dec 12, 2025
    5.0
    Very quick and professional! Kevin did an excellent job of explaining the services that we needed but not trying to convince us to purchase services that were not needed. We will be back!
  • MT
    Madison Thomas
    Oct 11, 2025
    5.0
    They were honest and thorough. Did a great job.
  • VV
    V
    Sep 30, 2025
    5.0
    Got us in and out and great customer service.

Frequently Asked Questions About Jiffy Lube

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.