Business Details
About
Auto Glass ShopWindshield RepairGlass & WindowsDouble Pane Window InstallationScreen Doors & WindowsWindow Installation ServiceShowersWalk In Tubs & ShowersMirror Shop
Owner/operators Greg and Cheryl Jumper are lifetime residents of central Arkansas and have 6 children ranging from a toddler to college age. Greg started in the glass business in 1997 and opened Custom Glass in February of 2000. Cheryl has been around the glass business all her life as her father owned Williams Glass and Mirror for over two decades in downtown Conway. Local, Christian, family, and customer-oriented service is what Custom Glass is all about.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
160 reviews
5 stars
154
4 stars
4
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the quick turnaround time for repairs, often completed in under an hour.
Customer Service
The staff received high marks for being friendly, professional, and accommodating, enhancing the overall customer experience.
Affordability
Many reviews highlighted competitive pricing, with several customers noting that the business offered the best prices compared to competitors.
Quality Workmanship
Customers expressed satisfaction with the quality of repairs and installations, often mentioning that the work exceeded their expectations.
Comfortable Environment
The waiting area was frequently described as clean and comfortable, providing a pleasant atmosphere for customers during their visits.
- CFCliff FischerDec 30, 20255.0Great experience! Friendly staff and very knowledgeable even on 80s pickup truck. The guys did a great job of removing and installing new windshield and installing the new chrome trim.
- CTColette TobiasDec 15, 20255.0Excellent service! I shattered my rear window backing up and they removed the glass and patched it up same day! They were also able to get me in a few hours early for my repair appointment. Quiet professional and good prices!!!
- BBBrady BosticOct 31, 20255.0I had an excellent experience here. I had my front windshield repaired and it's never looked better. It took less than an hour. The lobby is very nice and calm with plenty of windows. There's a cozy corner where you can sit down and watch some TV. I sat down with my wife and had a cup of coffee and some candy. We only got about 30 minutes into Lilo and Stitch before our windshield was installed. This is the place to go for all of your glass.
- TETimber EasterlyOct 7, 20255.0They were friendly, ridiculously quick, and the cheapest price by far out of the multiple companies I contacted.
- CBCassie BryantJul 31, 20255.0Called on a Tuesday for a driver's side front door glass replacement. I quickly had an appointment for Thursday. Took less than 40 minutes total to replace and the staff members were all amazing. Their waiting area is nice and quiet. A great experience and the best price in town for the replacement. (I checked) I highly recommend!
Frequently Asked Questions About Custom Glass
What services does Custom Glass provide?
Custom Glass offers services in Auto Glass, Residential Glass, Commercial Glass, Window Tinting, Mirror, and Shower Doors and Enclosures.
What are the business hours of Custom Glass?
Custom Glass is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Custom Glass located?
Custom Glass is located at 1099 Fendley Drive, Conway, AR 72032-4711, USA.
What forms of payment does Custom Glass accept?
Custom Glass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Custom Glass?
You can contact Custom Glass by phone at +1 501-300-6785 or +1 501-328-0088, or via email at Office@customglass501.com.
Is Custom Glass accessible for customers with disabilities?
Yes, Custom Glass has a wheelchair accessible entrance and offers in-store shopping.
What brands does Custom Glass work with?
Custom Glass works with Precision Frameworks, Alumax, and C.R. Laurence Co.
Are there any dining options near Custom Glass?
Yes, nearby dining options include Dixie Cafe, New China, and The Mighty Crab seafood restaurant and bar, which customers might visit before or after their appointment.
Are there any fitness or wellness centers near Custom Glass?
Yes, customers can visit AR TKD martial arts club, Rachel Manila Fitness, and several beauty salons like Cabelo + Co Salon, Kris Anthony Hair, and Nails Spa located nearby.
What automotive services are available near Custom Glass?
Nearby automotive services include RNR Tire Express for tire and wheel repairs and Advance Auto Parts for automotive parts and accessories.