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ONE9 Travel Center

3.7
(139 reviews)

Business Details

2101 US-49, Brinkley, AR
72021, United States
(870) 638-4135
https://pilotcompany.com/

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to ONE9 Travel Center in Brinkley, AR! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

ONE9 Travel Center
2101 US-49, Brinkley, AR
72021, United States

Hours

Reviews

3.7
139 reviews
5 stars
77
4 stars
16
3 stars
8
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their friendliness, while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Overall cleanliness is a significant concern, with many customers reporting dirty showers and restrooms, although some noted clean facilities.

Staff Attitude

Staff attitude varies greatly; some employees are described as helpful and kind, while others are reported to be dismissive or unprofessional.

Facilities

Facilities such as showers and restrooms are often mentioned, with many customers expressing dissatisfaction with wait times and cleanliness.
  • NC
    Nteze Charles
    1 day ago
    1.0
    Stupid truck stop ever, they lied about giving you shower but you can't get it, wait forever until you have to decide to cancel
  • SM
    Steph M
    Feb 4, 2026
    5.0
    Simone and Ken are AMAZING!!! We had to wait a little while for a shower but they made the wait pass with ease. Their friendliness and customer service was top tier. The conversation was pleasant and entertaining to divert the boredom instead of just standing around doing nothing. I enjoyed my visit so much and am so glad this is where we stopped for the night.
  • JR
    Javid R
    Jan 16, 2026
    1.0
    I was trying to buy cigarettes I had my renewal CDL on me with expired license as pic to verify and she refused to give me cigarette bad customer service.
  • JS
    Jezrah Sherman
    Jan 8, 2026
    5.0
    I was on a cross country travel for work driving broke down in the parking lot across the street several employees helped me out let me use the showers tried to find a way to help me get back on the road went above and beyond to take care of me. Great people work there.
  • AR
    Angalina Bodkins Richmond
    Jan 5, 2026
    5.0
    Really clean and really nice young gentleman working the register

Frequently Asked Questions About ONE9 Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from ONE9 Travel Center

This information is certified by ONE9 Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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