Enterprise Rent-A-Car

Reviews

• BB

  Briana Butler

  4 days ago
  5.0
  Had a trip planned with family during our spring break a few weeks ago to NW Arkansas. Upon our arrival- there was an inventory issue with the car we had reserved, but the management quickly went above and beyond to rectify the situation and get us into a vehicle quickly. Was very impressed with their customer service- maybe a handful of rental car agenciesI have dealt with over the past 2 decades deserve a 5 star rating in my opinion-but they are definitely one of them! 10/10 would recommend.
• KF

  K F

  Apr 20, 2026
  1.0
  First of all I'm going to make a statement here for those who never rent a car before procedures ok so I rented a car and I chose tw he smallest and most economical vehicle ok wish it was a honda fit well that is what they have in stock online and is what I could afford anyways when I arrived the heavy set girl that works front desk kept threatening me and almost harassing me that the car I chose was not a great fit and she kept going on and on that car was too small the reason she kept bugging about the same issue is because they do not carry those type of cars there they display it online because they are affordable to rent however when you go pick them.up they will lure you into telling you how small the vehicle is etc well guess what I proceed to get that car than she mention well I don't think that car is in stock so I ask her well is there something else almost you can provide for me she clearly say no and what I can do Is cancel well I got my vehicle from a 3rd party and I could not cancel never did she offer to provide me a similar vehicle she never had a solution she clearly say what you can do is get another vehicle for your fit and pay extra wish I didn't had no choice because I had a family emergency first of all customer come first I had previously pay for extra protection and all that deal thru a third party I had already pay for there rental and all fees she clearly had an issue with customer she never try to find a solution or offer another car without paying extra and she got lucky her manager wasn't there but I will clearly take this to enterprise corporate so they can know what type of service they are delivering to customers bottom line if this happens to you ask for them to upgrade you anothwr vehicle free of charge and if you had paid for protection and collision there is no need to pay again for any of that they will threaten. You if you damage the car you will pay for it but I got in touch with my thirds provider and they had back me up to file a claim report don't let them lure you into paying extras...
• NL

  Nicholas Linn

  Apr 4, 2026
  5.0
  Super impressed with Enterprise at XNA. All the staff, especially Nick at check in, made the process smooth and the fastest pick up and return I’ve ever had with a rental. Top-notch and will rent from again!
• YA

  Yasmeen Ajdari

  Apr 3, 2026
  5.0
  Excellent service and help from Cody W - I've come through XNA a ton, and he really was such a gem to chat with
• PH

  Paul Hoeffer

  Mar 25, 2026
  5.0
  Excellent service! Agents were helpful and friendly. Super easy to pickup and drop off. Certainly will use again.

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