Valvoline Instant Oil Change

4.4
424 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bentonville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
401 SW 14th Street, Bentonville, AR
72712, United States

Hours

Reviews

4.4
424 reviews
5 stars
326
4 stars
33
3 stars
12
2 stars
15
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to explain services without pressure to upsell.

Service Quality

While most reviews noted quick and efficient service, some customers reported issues with improper service execution, such as leaking oil and incorrect installation of parts.

Pricing Transparency

Several customers expressed concerns about misleading pricing and unexpected charges, although some appreciated the value compared to dealership prices.

Mixed Experiences

There were a number of reviews indicating inconsistent experiences, with some customers reporting excellent service while others faced significant delays or poor management interactions.
  • MB
    Mark Byers
    Dec 19, 2025
    5.0
    First time visit, staff were polite and knowledgeable. Extremely efficient service. Will definitely be back. Services performed: Full synthetic oil change, fuel treatment, read off fluid replacement
  • JL
    Jonathan Lowe
    Dec 18, 2025
    5.0
    Great place to get your oil changed and being able to stay in your car is a plus. The staff is usually really nice and bring up conversation and help with explaining what needs to be done. Been here at least a dozen times over the years and haven't had a bad experience.
  • BB
    Bethany
    Dec 16, 2025
    1.0
    They were very friendly. But many employees acted very inexperienced. I had my tranmission fluid flushed and replaced and they put 5x to much back in. The pump machine they use to take that fluid in and out clicked off 4 separt times and I asked questions and was trying to make sure everything was fine. And he kept claiming it wasnt registering. And I leave and my car starts acting funny,knocking, not shifting properly and starts smelling like burning oil. And so I had my family friend check my car, and that was the first thing he checked and showed me it had been way way way to over filled. The fluid went up way past to hot and cold notches and my dip stick twirled in the metal about 2 inch past the notches and it Registered the fluid all the way up there. It blew my mind. The employees really should of known better. Cause it would cause alot of damage to your tranmission and pump and catalytic converter, the fluid won't pressurize correct, and won't circulate through the car properly. Very very let down and disappointed.
  • JG
    Julie Gilleland
    Dec 16, 2025
    5.0
    I’m a repeat customer, always professional, friendly and quick.
  • GR
    Grace Risenhoover
    Dec 3, 2025
    5.0
    This was the best oil change experience I’ve had in so long! They were very polite and organized. They educated me about my car maintenance and did not try to make me buy extra things but rather told me the benefits to these extra services. I will be back very soon for other maintenance that I learned about today!!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Bentonville offer?

Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.

What are the operating hours for Valvoline Instant Oil Change in Bentonville?

They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The location is closed on holidays like November 27, 2025, and December 25, 2025.