Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Bentonville. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Bentonville today!
Location
Hours
Reviews
4.2
225 reviews
5 stars
155
4 stars
23
3 stars
6
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior and poor service at the XNA location.
Vehicle Condition
Several reviews noted that vehicles were often dirty upon pickup, with some customers expressing disappointment in the cleanliness of the cars.
Reservation Issues
Numerous customers reported problems with reservations being canceled without notice, leading to frustration and inconvenience.
Efficiency
The check-in and check-out processes received mixed feedback, with some praising the speed and ease, while others experienced long wait times and staffing shortages.
Overall Experience
Despite some negative experiences, many customers expressed loyalty to National due to generally positive past experiences and the quality of vehicles.
- HMHeather Meehan5 days ago5.0Have been renting cars from National for several years for work trips primarily. I’ve also used other big name rental agencies. National has the best customer service, ease of checkout and checkin and vehicle selection.
- SGSunshine G6 days ago1.0Incompetent they don’t honor reservations
- HYH. YeeOct 25, 20252.0National counter also services Enterprise. Very long wait queue probably 20 minutes. Was given keys to different vehicle than told by front desk No printed rental agreement at time of rental All out if reserved sedan Service rep slow to transact. Offered 2 vehicles but gone by time agent processed reservation.
- ASAngela ShillOct 23, 20255.0I had a great experience with National Rental at XNA. The week prior due to a short notice on coming to Bentonville, AR I had to use another Rental company. It was immediate regret as soon as I opened the car door and saw the worn hole in the driverside carpet. I made sure that I pre-booked for the next two weeks with National Car Rental. Jake W helped me with my car return. He was polite and a great upbeat personality. He has excellent customer service skills. Thank you Jake W.
- MSMichael SmithOct 12, 20255.0If you’re looking for an excellent service, they’ll go above and beyond to make sure, you have the best rental experience.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Bentonville?
National Car Rental is located at 1 Airport Blvd, Bentonville, AR 72712, US.
What are the operating hours for National Car Rental in Bentonville?
National Car Rental is open Monday to Friday from 7:30 AM to 11:59 PM, and Saturday to Sunday from 8:00 AM to 11:59 PM.
What types of cars can I rent at National Car Rental Bentonville?
You can rent economy and luxury cars as well as other rental car options at National Car Rental Bentonville.
Can I skip the counter and choose my car directly at National Car Rental?
Yes, you can skip the counter and choose any car in the aisle using the National app with Emerald Club for a seamless rental experience.
What payment methods are accepted at National Car Rental Bentonville?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental offer any special discounts?
Yes, National Car Rental offers special promotions that you can find on their website under the 'Special Offers' section.
Is National Car Rental Bentonville located near the airport?
Yes, it is located near Northwest Arkansas Regional Airport (XNA), making it convenient for travelers to pick up rental cars directly from the airport area.
Are there other car rental agencies near National Car Rental Bentonville?
Yes, nearby car rental agencies include Dollar Car Rental, Hertz, Budget Car Rental, Enterprise Rent-A-Car, Avis Car Rental, and Thrifty Car Rental.
What nearby amenities can I find around National Car Rental Bentonville?
Nearby amenities include Arvest Bank for financial services and Say Si Bon café where you can grab a coffee or snack.
How can I make a car rental reservation with National Car Rental Bentonville?
You can make a reservation through their official website at https://www.nationalcar.com/en/car-rental-locations/us/ar/northwest-arkansas-regional-airport-51n7.html.