Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Sw 14th in Bentonville, AR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bentonville, AR or call us at (479) 271-0220.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
451 reviews
5 stars
290
4 stars
78
3 stars
35
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees highlighted for going above and beyond.
Product Knowledge
Customers appreciated the staff's ability to diagnose issues and provide clear explanations about products and services.
Mixed Experiences
While many reviews were positive, there were notable instances of poor service, particularly from specific employees, leading to frustration for some customers.
Efficiency
Several reviews mentioned quick service and efficient problem-solving, especially regarding battery replacements and other urgent needs.
Inventory Issues
Some customers reported receiving incorrect parts or having difficulty finding items, indicating potential issues with inventory management.
- MEmorgan eggleston2 days ago5.0I just stopped by to have my battery tested and Bryce was very helpful! Wonderful customer service and professional.
- JCJoyce Ciepiel5 days ago5.0What can I say? It’s been a day today! After my vehicle not starting I had someone jump it and I drove straight to AutoZone. BRYCE and DUSTIN assisted me quickly trying to test my battery. Battery shows good so now they think it may b my starter! If you need any automotive assistance b sure to stop in, I guarantee they will work with you to get the problem solved🙌 Rating… 5 stars ⭐️ ⭐️⭐️⭐️⭐️
- MMmodar metawiNov 5, 20255.0Great experience with friendly staff
- THTyler HamptonNov 4, 20255.0Very friendly and helpful!
- CCChristianSep 24, 20255.0I don’t usually write reviews this long, but my recent experience at AutoZone with Tucker honestly deserves it. Good customer service can be hard to find these days, but when someone goes the extra mile, I think it’s worth taking the time to recognize it. When I first walked in, I wasn’t totally sure what I needed. I had an idea of the part I was looking for, but like a lot of people, I wasn’t 100% confident in my knowledge. Tucker greeted me right away with a friendly attitude, which immediately made me feel a little more comfortable. Instead of brushing me off or rushing me, he asked a couple of questions about my car and the problem I was having. Right away, you could tell he knew his stuff, but what stood out even more was how patient he was in explaining things in a way that was easy to understand. I told him I wasn’t totally sure if my battery was the issue or if it was something else. Instead of just selling me a battery to get me out the door, Tucker actually came outside, tested it, and confirmed what was going on. It turned out my battery was weak and needed to be replaced. What I really appreciated was that he walked me through the whole process. He explained why it was failing, how long the new one should last, and even pointed out some tips to help me keep an eye on it in the future. That kind of transparency made me feel like he genuinely cared about helping me instead of just making a sale. Once we figured out the battery situation, Tucker didn’t just hand me the box and send me on my way. He actually helped me with the replacement and made sure everything was installed correctly. The whole time, he was cracking little jokes and keeping the mood light, which made the whole situation less stressful. Let’s be honest, car trouble is never fun, but having someone like Tucker helping you makes a big difference. Another thing that stood out was how he handled other customers while still helping me. A couple of people came in while we were working on my car, and Tucker managed to greet them and answer quick questions without ever making me feel like he was rushing or ignoring me. That balance is tough to pull off, but he did it smoothly. It showed me that he treats everyone with the same level of respect and attention. By the time everything was done, I left AutoZone not only with a new battery but also with way more confidence about my car than I had walking in. Tucker’s knowledge, patience, and overall attitude made what could have been a stressful chore into a really positive experience. I even learned a couple of things I didn’t know before, which will definitely help me out in the future. At the end of the day, customer service is what keeps people coming back to a business, and Tucker is the perfect example of that. He didn’t just do his job—he went out of his way to make sure I was taken care of, understood what I was getting, and left happy. It’s rare to find that level of care and effort, especially in a big chain store where employees sometimes just go through the motions. If anyone at AutoZone management happens to see this, you should know Tucker is a huge asset to your team. I can say without hesitation that I’ll be coming back to this location because of the way he treated me. For anyone reading this who needs car parts or advice, definitely ask for Tucker. He’s the kind of person who makes a stressful car issue a lot easier to deal with. Thanks again, Tucker—you turned a hassle into a really solid experience, and that’s worth all five stars.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Bentonville, AR?
AutoZone Auto Parts in Bentonville is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does the Bentonville AutoZone offer in-store pickup and delivery services?
Yes, the Bentonville AutoZone offers both in-store pickup and same-day delivery services.
What types of auto parts and brands can I find at the Bentonville AutoZone?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is the AutoZone Auto Parts store located in Bentonville?
The AutoZone store is located at 102 SW 14th, Bentonville, AR 72712, USA.
What is the best way to contact the Bentonville AutoZone for customer service?
You can reach Bentonville AutoZone customer service by calling (479) 271-0220 or emailing customer.service@autozone.com.
Are there nearby places where I can get food after visiting AutoZone in Bentonville?
Yes, nearby food options include Little Caesars Pizza, Papa Murphy's Take 'N' Bake Pizza, The Sous Chef, Kobe Sushi & Grill, Kikiberri Frozen Yogurt, Red Onion Espressoira cafe, CRISP & GREEN salad bar, and Shogun Express Japanese restaurant.
What fitness and health-related places are near the AutoZone in Bentonville?
Walton Life Fitness Center gym, Arbor Vitae Chiropractic, and Pure Nutrition Bentonville smoothie and nutrition cafe are nearby for fitness and health needs.
Are there nearby services for mobile phones or electronics close to Bentonville AutoZone?
Yes, nearby electronics and mobile phone stores include the Cox Solutions Store for internet and television services, and T-Mobile for mobile phone needs.
Does the Bentonville AutoZone store have an online presence for shopping or more information?
Yes, you can shop online or find more information at https://www.autozone.com/locations/ar/bentonville/102-sw-14th.html.
What makes AutoZone Bentonville stand out among its competitors?
AutoZone Bentonville offers wide brand selections, in-store pickup, same-day delivery, curbside pickup, and extensive hours, making it convenient compared to competitors like Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts.