Tommy's Express® Car Wash

4.4
364 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Benton, AR believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Tommy's Express® Car Wash
2000 Hwy 5 N, Benton, AR
72019, United States

Hours

Reviews

4.4
364 reviews
5 stars
264
4 stars
41
3 stars
19
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and helpful staff, but there were complaints about inconsistent wash quality and equipment performance.

Cleanliness

The facility is often noted for being clean, but some customers reported issues with the wash leaving soap residue and not cleaning certain areas effectively.

Vacuum Performance

Many reviews highlighted that the vacuums are often underpowered or malfunctioning, leading to dissatisfaction among customers.

Convenience

The business is appreciated for its convenient hours and quick service, although some customers experienced long wait times.

Membership Value

While some customers enjoy the membership benefits, others feel that the value has declined due to inconsistent service.
  • DS
    Dawn Scroggins
    3 days ago
    1.0
    Tommy’s car wash tore the back of my side mirror off. The manager on duty told me he would turn it in on their insurance. This was a week ago Saturday and promised to call me the following Monday. Never heard from him so I waited till Tuesday and I was told he would be in at 12 o’clock call back left my name and number. Guess what they said he left. I have not got that call yet??? I was trying to do the right thing and not go off on them. Still waiting???!! Oh let me guess manager forgot to call again!! Please be aware they do not take care of their business like they should. It’s not like I don’t have insurance myself but I’m not paying for their mistake. All I ask for was this to be taken care of. I’m not done Tommy’s!!!!!!
  • AM
    Alaina Mitchell
    Jan 5, 2026
    2.0
    Member for a couple of months....vacuums have only worked once and the employees stay up in that office on their phones and have been so incredibly rude at times. I understand its just a car wash, but we pay to be able to use all parts of it.
  • WK
    Whitney Kellogg
    Dec 30, 2025
    5.0
    Love going here and never had any issues with damage to my vehicle. I take my Durango Hellcat through this. Just recently bought the monthly membership. Love getting to drive through now anytime im in the area.
  • LL
    Lora Levisee
    Dec 8, 2025
    4.0
    Vacuum wasn't as good as usual.
  • LB
    Leeola Banghart
    Nov 14, 2025
    5.0
    Just moved here from out of state. Was looking for a new car wash, after trying several and not 100% satisfied, I found this gem. Great service, cleans my car great, and always open early. I can pop in literally before work. I am now a member and will be using them from now on. The girls at inside were amazing and helpful on my first visit. Great customer service

Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Benton, AR?

Tommy's Express® Car Wash in Benton, AR is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Where is Tommy's Express® Car Wash located in Benton, AR?

Tommy's Express® Car Wash is located at 2000 Hwy 5 N, Benton, AR 72019, United States.