Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
Salem Automotive provides auto repair, service, and maintenance in Benton, AR.
Location
Hours
Reviews
4.9
99 reviews
5 stars
96
4 stars1
3 stars0
2 stars0
1 star
2
- MPMichael PateNov 27, 20255.0They have worked on both of my Honda crv sand Toyota. Great service. Highly recommend
- NGNoel GieringerNov 24, 20255.0They were professional, timely, and affordable for the services offered. I am grateful to have found them for my vehicle service!
- EEEdward ElrickNov 4, 20251.0I retract my recent review to say this because I was completely swindled and manipulated! I bring my car in to get it fully inspected to see what the problems are so instead of doing that they recommend that I get four new tires and spent $500 on them and a few weeks later I see that my spark plugs are completely black and fried so if they did the inspection like they said they would have noticed that problem and told me I didn't come in for new tires I came in for a full inspection!!!
- LTLisa TrifOct 12, 20255.0I was recommended by my mom who has been to this shop before. They took very good care of her sub and helped with the issues she was having. Got the suv up and running with no other issues. I was having some concerns about a new car I bought, that lost some coolant. They checked it out and I was able to get my vehicle back the same day shortly after. They also filled my windshield fluid up without charging me or me even asking them. They assured me that nothing was wrong and that my car was good. I was very relieved since it was a slightly used vehicle. They are very professional and they don't tell you to come in unless they know for sure they have the time. I will return to this shop in the future for any mechanical needs for my vehicle!
- JFJames FrancisSep 15, 20255.0Great experience. Dropped my car off and within 2 hours they had me diagnosed and quoted me a price. The repair took only one day after they received the parts. The price they quoted me was the price I paid minus 5% for paying cash. I would definitely recommend Salem Automotive.
Frequently Asked Questions About Salem Automotive
How often should I get an oil change?
The frequency of oil changes varies by vehicle, typically ranging from every 3,000 to 7,500 miles. Consult your vehicle's manual or our technicians for specific recommendations based on your car's make, model, and the type of oil used.
Why is my check engine light on?
The check engine light can indicate various issues, from minor concerns like a loose gas cap to more serious engine problems. A diagnostic scan is necessary to accurately identify the specific cause of the warning light.
How do I know if my brakes need replacing?
Several signs may indicate the need for brake replacement, including squeaking or grinding noises when braking, vibrations felt while stopping, or noticeably longer stopping distances. If you experience any of these symptoms, it's advisable to have your brakes inspected.
How often should I rotate my tires?
Tire rotation is generally recommended every 6,000 to 8,000 miles, or during each oil change service. Regular rotation ensures even wear across all tires, potentially extending their lifespan and maintaining optimal vehicle performance.
Why does my car shake when driving?
Car shaking during operation can be attributed to several factors, including unbalanced tires, worn suspension components, or alignment issues. A thorough inspection by a qualified mechanic can determine the exact cause and appropriate solution.
How long does a car battery last?
The average lifespan of a car battery is typically between 3 to 5 years. However, factors such as extreme temperatures and individual driving habits can significantly impact battery longevity, potentially shortening or extending its useful life.
What's the difference between synthetic and conventional oil?
Synthetic oil offers enhanced performance and protection compared to conventional oil, particularly in extreme temperature conditions. While synthetic oil comes at a higher cost, it often provides superior engine protection and may allow for longer intervals between oil changes.
Why is my car overheating?
Vehicle overheating can result from various issues, including low coolant levels, a malfunctioning thermostat, a failing water pump, or radiator problems. Professional diagnosis is recommended to identify and address the specific cause of overheating.
How often should I replace my air filter?
Air filter replacement is typically recommended every 12,000 to 15,000 miles. However, it's important to consult your vehicle's owner manual for manufacturer-specific guidelines, as replacement intervals can vary based on driving conditions and vehicle make.
Do I really need scheduled maintenance?
Regular scheduled maintenance is crucial for optimal vehicle performance. It helps prevent costly repairs, enhances safety, and extends the overall lifespan of your vehicle. Adhering to manufacturer-recommended maintenance schedules is strongly advised for all vehicle owners.
What services does Salem Automotive provide?
Salem Automotive offers auto repair, auto maintenance, auto service packages, and auto tune-ups.
Where is Salem Automotive located?
Salem Automotive is located at 3439 Salem Road, Benton, AR 72019, USA.
What are the operating hours for Salem Automotive?
Salem Automotive is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Salem Automotive?
Salem Automotive accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can I contact Salem Automotive?
You can contact Salem Automotive by phone at +1 501-881-4878 or by email at shop@salemautomotive.net.
Does Salem Automotive specialize in any particular services?
Yes, Salem Automotive specializes in diagnostics, repairs, standard A1 service, B1 service, and deep dive inspections.
Is Salem Automotive affiliated with any local organizations?
Yes, Salem Automotive is associated with the Benton Chamber of Commerce.
What nearby automotive-related businesses are close to Salem Automotive?
Nearby automotive businesses include Arkansas Car Clinic, golden a motors LLC, Vettura Automobile Sales Inc, and C&B Auto Performance, which offer various services from repairs to car sales and parts.
Are there any places to shop or dine near Salem Automotive?
Yes, nearby you can find places like Prince Liquor for shopping and drinking, Megs Auction House for antiques, and DownHome Catering offering southern cuisine and brunch.
What recreational or community places are near Salem Automotive that customers might visit?
Customers can visit local landmarks such as Pebble Lake Dam, participate in activities at Doxa Arts Academy, or attend services at The Summit Church or United Missionary Baptist Church nearby.