Business Details
About
Auto Body Shop
Ron's Body Shop provides collision repair services, auto body service, and light mechanical work to the Benton, AR area.
Location
Hours
Reviews
4.5
292 reviews
5 stars
243
4 stars
15
3 stars
5
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff, highlighting their willingness to go above and beyond.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked brand new after service.
Communication
While many reviews praised communication, some customers expressed concerns about inconsistent updates regarding repair timelines.
Timeliness
Most customers reported quick turnaround times for repairs, although a few noted delays in their service.
Overall Satisfaction
Overall, customers expressed high satisfaction and a willingness to recommend Ron's Body Shop for vehicle repairs.
- JLJeremy L2 days ago5.0My car was repaired good as new! This company also kept my car on the lot when I was on vacation. Kim gave me outstanding customer service. I would recommend this business to anyone I know that needs body work done.
- KMKathy McCormickJan 1, 20265.0Ron’s Auto - truly helped me out in a surprise emergency. They were very professional, kind and courteous! He fought for me with the insurance company and l extremely appreciated that! They promptly returned my calls and kept me up-to-date on the status. My car looks brand new plus the fact they deal detailed!! I would happily recommend them to anyone. Everett recommended me to them.
- CWchrissy wrightDec 5, 20255.0Wonderful experience! My car looks awesome! The staff were very accommodating too.
- KDKarman DicksonDec 4, 20255.0I’ve had two minor accidents in the past 6 months. My vehicle was repaired by Ron’s Body Shop both times. Their work is impeccable! You cannot tell my vehicle was damaged at all! Kim is very friendly and helpful. Rodney’s responsiveness is fast and he is professional and I trust him! If you need any work done on your vehicle this is the place to get service!
- MCmike curtisNov 24, 20255.0I had an easy and pleasant experience. All were professional and the
Frequently Asked Questions About Ron's Body Shop
Do I have to use the shop that my insurance company tells me?
Absolutely not. Long story short, it's your vehicle so it's your choice. Collision repair centers are a lot like your family doctor. Some are in the "network" and some aren't. It doesn't mean that you can't use who you want to. Most reputable collision centers want you to "want" to be at their facility instead of feeling trapped into it.
Does Ron's Body Shop have any warranty?
Yes! Ron's Body Shop has been serving Central Arkansas for over 45 years and we have always stood behind our workmanship. We pass along all the parts warranties directly to our customers and our workmanship and paint come with a lifetime warranty as long as you own the vehicle. We wish we could guarantee that you wouldn't be involved in another accident and need our services but rest assured that if you do need us, we are here.
Can I get all new original equipment (OE) parts? I don't want aftermarket parts.
When insurance companies are involved, Ron's Body Shop does not decide which types of parts are used to repair customer vehicles. Each insurance company includes a clause detailing the types of parts to be used during repair within each individual auto insurance policy. While Ron's Body Shop will advise the insurance company advisor or adjustor of ill-fitting or non-comparable parts, we always give our customers the choice to upgrade to new OE parts. However, this can result in the customer is responsible for the additional costs of parts.
Many automobile manufacturers have "parts price matching" programs. Ron's Body shop utilizes this every day to get our customers the best possible deal each time. These programs allow us to get our customers' OE parts at aftermarket pricing.
Please keep in mind that we are not saying that all aftermarket parts are inferior. In fact, these are many parts that are made in the same facility, just labeled differently at the end of the assembly line. Some aftermarket parts actually come with a much better warranty than that of the OE part. Ron's Body Shop will make sure to give you these options and talk you through any questions and decisions you might have.
How long will the repair process take? When will I get my vehicle back?
Each and every repair is different. As soon as your repair plan and parts procurement process has been established we will be able to give you a more accurate estimated time until completion.
Why is there a difference between the estimate Ron's Body Shop wrote and what the insurance has paid?
Estimates are exactly what they sound like. Estimates. Your repair facility is best suited to determine the repairs needed for your vehicle bust mostly insurance companies also write estimates to help determine what is to be "paid". That is not an outline of how your vehicle is to be repaired. Again, your repair facility is the one completing the repairs and not the insurance companies. Most all repair facilities work with insurance companies to make sure the vehicle is repaired properly while being economically responsible.
Can I choose any collision repair shop, or must I use the one my insurance company suggests?
You have the right to choose any collision repair shop. You are not obligated to use the one recommended by your insurance company.
Does Ron's Body Shop offer any warranty on repairs?
Yes, Ron's Body Shop offers a lifetime warranty on workmanship and paint as long as you own the vehicle, plus all parts warranties are passed directly to customers.
Can I request original equipment (OE) parts for my vehicle repair?
You can choose to upgrade to OE parts, but insurance companies determine which parts are covered. Upgrading may result in additional costs to you, but Ron's Body Shop will guide you through your options.
How long does the vehicle repair process take at Ron's Body Shop?
Repair time varies per vehicle. Once your repair plan and parts are finalized, the shop will provide a more accurate estimated completion time.
Why might there be a difference between Ron's Body Shop's repair estimate and what the insurance pays?
Estimates are approximations. The repair shop determines necessary repairs while insurance payments are based on their own estimates, which might not cover all needed repairs.
What are Ron's Body Shop's business hours?
Ron’s Body Shop is open Monday through Friday from 8:00 AM to 11:30 AM and 12:30 PM to 5:00 PM, and closed on Saturdays and Sundays.
What payment methods does Ron's Body Shop accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Ron's Body Shop located?
Ron’s Body Shop is located at 2500 Old Congo Rd, Benton, AR 72019, USA.
Are there places to eat near Ron's Body Shop?
Yes, Back Yard Burgers, a burger restaurant, is nearby and a convenient option if you're looking for food before or after your visit to Ron’s Body Shop.
What automotive services are located near Ron's Body Shop?
Nearby automotive services include Elrod Tint and Glass for auto glass and window tinting, and Williams Tire & Service for tire and oil change services, helpful if you need additional vehicle care in the area.