Customers consistently praised the friendly and professional staff, highlighting their helpfulness and communication throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked as good as new after service.
Timeliness
While many reviews mentioned quick turnaround times, some customers expressed concerns about delays and communication regarding the status of their repairs.
Overall Experience
Overall, customers reported positive experiences, often recommending Ron's Body Shop for its excellent service and quality work.
MW
Marsha Wallace
3 days ago
5.0
Ron’s Body Shop did an excellent job getting my car fixed after a wreck it was involved in. They pushed my insurance company to pay for all of the damages that were done to my car and explained to them that all of the damages were solely the result from the wreck. Their report and explanation to the insurance company is what made my insurance company realize that I was not responsible for the wreck and made my insurance company decide to take the other person’s insurance company to subrogation. They were awesome and did amazing work.
AH
Aaron Harris
Feb 19, 2026
5.0
Everyone at Ron’s was a pleasure to work with. From getting an estimate to picking up my vehicle after the work was done. I’d recommend them to anyone needing body work done!
MD
Michael Dornblaser
Feb 19, 2026
5.0
Great communication, great people, and a very good experience working with even with an elongated timeline out of their control. Lastly, amazing craftsmanship. Truck looks brand new again! Highly recommend
RF
Roger Frazier
Jan 23, 2026
5.0
I really appreciated the friendly atmosphere while I was there. I talked to Kim on phone and she had such a happy demeanor. Rodney was very friendly and professional as well. Very satisfied with the work done on my vehicle.
MS
Michael Spann
Jan 20, 2026
5.0
Great paint job looks excellent no problems will be using again. Thanks guys!
Do I have to use the shop that my insurance company tells me?
Absolutely not. Long story short, it's your vehicle so it's your choice. Collision repair centers are a lot like your family doctor. Some are in the "network" and some aren't. It doesn't mean that you can't use who you want to. Most reputable collision centers want you to "want" to be at their facility instead of feeling trapped into it.
Does Ron's Body Shop have any warranty?
Yes! Ron's Body Shop has been serving Central Arkansas for over 45 years and we have always stood behind our workmanship. We pass along all the parts warranties directly to our customers and our workmanship and paint come with a lifetime warranty as long as you own the vehicle. We wish we could guarantee that you wouldn't be involved in another accident and need our services but rest assured that if you do need us, we are here.
Can I get all new original equipment (OE) parts? I don't want aftermarket parts.
When insurance companies are involved, Ron's Body Shop does not decide which types of parts are used to repair customer vehicles. Each insurance company includes a clause detailing the types of parts to be used during repair within each individual auto insurance policy. While Ron's Body Shop will advise the insurance company advisor or adjustor of ill-fitting or non-comparable parts, we always give our customers the choice to upgrade to new OE parts. However, this can result in the customer is responsible for the additional costs of parts.
Many automobile manufacturers have "parts price matching" programs. Ron's Body shop utilizes this every day to get our customers the best possible deal each time. These programs allow us to get our customers' OE parts at aftermarket pricing.
Please keep in mind that we are not saying that all aftermarket parts are inferior. In fact, these are many parts that are made in the same facility, just labeled differently at the end of the assembly line. Some aftermarket parts actually come with a much better warranty than that of the OE part. Ron's Body Shop will make sure to give you these options and talk you through any questions and decisions you might have.
How long will the repair process take? When will I get my vehicle back?
Each and every repair is different. As soon as your repair plan and parts procurement process has been established we will be able to give you a more accurate estimated time until completion.
Why is there a difference between the estimate Ron's Body Shop wrote and what the insurance has paid?
Estimates are exactly what they sound like. Estimates. Your repair facility is best suited to determine the repairs needed for your vehicle bust mostly insurance companies also write estimates to help determine what is to be "paid". That is not an outline of how your vehicle is to be repaired. Again, your repair facility is the one completing the repairs and not the insurance companies. Most all repair facilities work with insurance companies to make sure the vehicle is repaired properly while being economically responsible.
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