Welcome to Pilot Travel Center in Benton, AR!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Many customers praised the cleanliness of the store, restrooms, and showers, although some reported issues with cleanliness at times.
Customer Service
Feedback on customer service was mixed; while some employees were noted for being friendly and helpful, others were described as rude and unprofessional.
Amenities
The availability of showers and other amenities was appreciated, but there were complaints about the functionality and cleanliness of these facilities.
Parking Issues
Several reviews mentioned difficulties with parking, including limited availability and confusion regarding reserved spots.
Overall Experience
Overall, the location received a mix of positive and negative feedback, with some customers expressing a desire to return while others vowed not to return due to poor service.
IP
Irma Paiz
Dec 20, 2025
5.0
Clean and well maintained amenities, very cordial employees. Very impressed with this location.
ML
Melissa Lee
Dec 11, 2025
5.0
I like Pilot. They always seem to have what Im looking for and more
RR
Ricardo Ramirez
Dec 5, 2025
1.0
Terrilynn is a very rude woman, if you hate helping customers go work somewhere else.
MP
Memphis Parsley
Dec 3, 2025
4.0
Small but clean and friendly. Helpful staff. Very hard to find and get in /get out
GP
Graciela Perez
Nov 27, 2025
3.0
The male employee at register with a expression on his face "I don't want to be here" we supposed to smile greet and thanks every customer, he needs little more training
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are available at Pilot Travel Center in Benton, AR?
The Benton Pilot Travel Center offers fuel options including gasoline, diesel, and DEF, showers, overnight parking, Wi-Fi, laundry facilities, a CAT scale, ATM, electric vehicle charging, a game room, and a convenience store with food, snacks, and drinks.
Is the Pilot Travel Center in Benton open 24/7?
Yes, the Pilot Travel Center in Benton is open 24 hours a day, 7 days a week throughout the year including holidays.
Can anyone purchase a shower at the Benton Pilot Travel Center?
Yes, anyone can purchase a shower at the Pilot Travel Center locations.
What payment methods are accepted at Pilot Travel Center in Benton?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash payments.
Does the Benton location offer overnight parking for trucks?
Yes, the Pilot Travel Center in Benton offers overnight parking and reservable parking spaces for trucks. For specific rules, it is best to contact the store directly.
Are there any nearby restaurants where customers can eat after fueling at Pilot Travel Center?
Yes, nearby restaurants include Subway, Tacos 4 Life, Newk's Eatery, Taco Bueno, McDonald's, Zaxby's, and Slim Chickens, offering a variety of fast food and dining options for customers.
How can customers access the Greyhound bus service near Pilot Travel Center Benton?
Customers can find the Greyhound bus stop located at the Pilot Travel Center in Benton, which provides convenient bus service and travel options nearby.
Is there an electric vehicle charging station at or near the Benton Pilot Travel Center?
Yes, the Pilot Electric Vehicle Charging Station is conveniently located near the Benton Pilot Travel Center for EV drivers to recharge their vehicles.
What automotive services and repair shops are near Pilot Travel Center Benton?
Nearby automotive services include Goodyear Commercial Tire and Service Centers and Firestone Complete Auto Care, along with several car dealers such as Dustin Alford Auto Insider and Campbell Fiat.
Can I purchase gift cards or reserve parking online for Pilot Travel Center Benton?
Yes, you can purchase eGift Cards and reserve parking online via the Pilot Rewards app or the Pilot company website.