Enterprise Rent-A-Car

Reviews

• DP

  Deanna Proctor

  6 days ago
  5.0
  Very helpful and friendly. Made this experience so easy. Highly recommend.
• RG

  Ruth Gay

  Nov 12, 2025
  1.0
  My brother reserved a car online and was renting it for 3 days. 2 hours before he was to pick up the car, they called him and told him they didn't have one available. He had to miss 3 days work because his personal vehicle was torn up. That was his reason for renting one. This area definitely needs another car rental place. By the way, this was at the Batesville, AR location.
• OS

  obi 1 shenobi

  Nov 7, 2025
  1.0
  Rented a car 3 weeks in advance, only to show up and be told they have no cars. No one called or texted to let me know i needed to make other plans.so I found out at 4 on a Friday, the next closest car rental place is over an hour and a half away and they close at 5. Asking around, I found out this is a very common occurrence.
• TT

  Tammie

  Oct 20, 2025
  5.0
  So today I come in to pick up a rental car after speaking with a customer service representative who told me I could pick up after noon and before close at 5. Gave me a whole speech Abt the one person who normally runs the office has called in and he has come in to temp the Batesville office while the other party was out. After being in the office a total of 30 secs the phone rings and that was his priority for the rest of my short visit. On this call, mind you, he's telling whoever is on the phone Abt knots on tires and other things wrong with different vehicles. Before leaving I asked who was it that told me to be there today and this is when he said he didn't know who may have told me that...yet he was running the office today. Bad for business. As a customer I felt very disregarded. The next day the young lady that normally runs the office was there and she was so helpful, completely professional and would highly recommend visiting her if you need a car rental. She absolutely went above and beyond, which is why I had to edit this review!! Went from one star to five with her!
• JS

  Joseph Shaw

  Sep 30, 2025
  1.0
  Dropped off a mini van and had a reservation for the 30th and get there and said I can't rent the van because I'm not a resident of Arkansas.. what kind of crazy crap is this. Said I have to have a credit card to rent a mini van when I was told I would need a credit card for a suv.. think if I was rich I wouldn't have to rent a car ...

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