Southwest Chevrolet Buick GMC

4.6
248 reviews

About

Chevrolet DealerCar DealerChauffeur Service
Looking for a trustworthy car dealership that's actively involved in the community? Look no further than Southwest Chevrolet Buick GMC! Our Chevy dealership in Arkadelphia, AR, is part of an award-winning auto group that delivers a small-town atmosphere paired with a big-city selection. We offer vehicle delivery anywhere in Arkansas, a used car powertrain warranty and many more perks to reward our customers. We look forward to treating you to an exceptional car-shopping experience!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Wheelchair accessible restroomAvailable

Location

Southwest Chevrolet Buick GMC
1501 North 10th Street, Arkadelphia, AR
71923, United States

Hours

Reviews

4.6
248 reviews
5 stars
204
4 stars
18
3 stars
5
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and create a welcoming atmosphere.

Sales Experience

Numerous reviews noted positive experiences with sales representatives, particularly mentioning their professionalism, transparency, and efficiency in the car buying process.

Repair Delays

Several customers expressed frustration with delays in vehicle repairs, citing long wait times and poor communication regarding the status of their vehicles.

Service Quality

While many customers appreciated the service department's friendliness, some reported issues with the quality of repairs and service, indicating a need for improvement.

Trustworthiness

A few reviews raised concerns about trustworthiness, particularly regarding deposit policies and communication about vehicle conditions.
  • BT
    Brooke Travis
    Nov 12, 2025
    5.0
    Our salesman was Ron Courteaux! He was very kind and helpful in informing us about different vehicles and got my dad into a vehicle in less than 2 hours!! They worked very well with us and we appreciate everything he did for us! Ron, thank you for making us feel at home and making sure we were taken care of throughout the entire process!
  • JS
    joshua smith
    Nov 5, 2025
    5.0
    Nice people. Nice vehicles.
  • MK
    Mike Kell
    Oct 16, 2025
    1.0
    Major struggles to get repairs done that have been paid for by my insurance company for a couple of months now.
  • EG
    Ephraim Glick
    Sep 30, 2025
    5.0
    Absolutely incredible service. My truck broke down on I-30 and I managed to make it there and ended up swapping out with another used truck. The staff helped me take off a work cap and put it on the new truck. They went over and above what I would expect from any dealership! Thanks again Zach and the entire staff at Southwest Chevrolet!
  • JG
    Jadelynn Goodner
    Aug 22, 2025
    1.0
    This place absolutely sucks. My grandma bought her car from there only had it for 2 months, and then she got into a minor collision it’s taken them over 7 months to fix and still no car. Let alone everytime she calls they always have a different story for why it’s not fixed, when she has mention she really needs it back. They have still continued to fail their customer and put her on the back burner. Do not recommend doing business with them.

Frequently Asked Questions About Southwest Chevrolet Buick GMC

Where is Southwest Chevrolet Buick GMC located?

Southwest Chevrolet Buick GMC is located at 1501 North 10th Street, Arkadelphia, AR 71923, USA.

What are the business hours of Southwest Chevrolet Buick GMC?

The dealership is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.