Pilot Travel Center

Reviews

• TJ

  Terry Jackson

  Mar 4, 2026
  5.0
  Ms Monica is so sweet she does a good job managing the store
• RT

  Ronnie Taylor

  Mar 4, 2026
  2.0
  State Troopers is always set up at there entrance if your not Care will get ticket for something going in or out better go on to Mississippi
• KK

  Kaitlin

  Feb 22, 2026
  1.0
  Gina Rose and Monica very rude too busy talking and chatting about other employees and gossiping loudly together while having one cashier do all the work and ignoring the customers obviously they’re worried about everything else other than customer service. Will let a line pile up on one poor elderly cashier while they stand around and talk. Shame on them for taking advantage corporate really should go in there and do something about the poor management and how poorly they treat the employees. This is a large corporation and it’s sad how they treat an older lady cashier leaving her to do all the work. The mouth on that Gina Rose and the way she talks about people so loudly where customers can hear her very unprofessional and rude. She needs some more training, and lesson in management, tact and some respect. As a customer I could care less to over hear gossip, while watching a sweet poor older lady run the cash register by herself do better pilot!
• GA

  Google Account

  Feb 11, 2026
  1.0
  15 percent ethanol. What the heck? My vehicle gets bad enough gas mileage I don't need 15 percent ethanol making it even worse. Ads on the screen screams at you without mute. Receipt printed out blank. Overall unpleasant.
• VK

  V. Koko

  Feb 10, 2026
  1.0
  This is my second visit! After the first, I left a very good review, but after this one, I have to change... On February 28, 2026, I booked a shower. I couldn't believe my eyes how dirty and neglected everything was! This is shower #2, the floor around the toilet was covered in urine, the water drained very poorly, I had to stand in a puddle, and around this puddle, the floor was simply filthy, as if covered in black, dirty fuel oil. No one ever mops the floor, there are piles of garbage in every corner, no one ever cleans there... It seems the cleaners are not conscientious or clean according to their own standards, and the manager is in the same boat, in his opinion it is clean or he never cares and doesn’t check how his workers clean the area... Come on guys, this is a very new truck stop, it's a disgrace!

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