Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Shalimar and Abbey for their exceptional service.
Cleanliness
Several reviews highlighted issues with vehicle cleanliness, including unpleasant odors and dirty interiors.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting minimal wait times for pick-up and drop-off.
Availability Issues
There were complaints about the availability of vehicles, with some customers experiencing delays or being informed that their reserved cars were not ready.
Mixed Experiences
While many had positive experiences, some customers reported significant issues with service, including unresponsive staff and problems with reservations.