Advance Auto Parts

4.4
291 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1550 Montgomery Hwy in Vestavia Hills offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1550 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

4.4
290 reviews
5 stars
197
4 stars
50
3 stars
21
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported negative experiences with specific employees.

Product Availability

Customers appreciated the availability of parts and products, but some experienced issues with incorrect items or lack of stock.

Efficiency

Several reviews highlighted quick service, particularly for battery installations, while others noted delays and poor handling of online orders.

Mixed Experiences

Overall, while many customers had positive interactions, there were notable complaints about rude behavior and inadequate service from certain staff members.
  • JJ
    James Jones
    Dec 11, 2025
    1.0
    I won't go back to this part store again
  • LS
    LaTondra Scott
    Dec 1, 2025
    5.0
    Melina and Dylan are top tier at this location! They helped with some battery issues on my lovely ole Toyota Corolla. Great at what they do and super friendly. They made this semi stressful event quick and painless. 👍🏾👍🏾
  • SG
    Scott Gloor
    Nov 25, 2025
    1.0
    Went in to buy engine and cabin filters for my Honda as well as to get a replacement battery for my spare key. No problem with the filters but it was obvious Tarneitha wasn’t going to be bothered with the remote key battery. Hope I didn’t put you out too bad. Went to another Advance Auto and had it done in 5 or 6 minutes. I’ll pass on this store from now on.
  • CC
    Chere
    Oct 27, 2025
    5.0
    Customer service was great. The young lady,didn't get her name was the best. The part I ordered was not available in such a short amount of time other than here at Advance Auto.
  • SS
    SAUDI
    Oct 23, 2025
    1.0
    I recently replaced my car battery at your workshop. Unfortunately, the employee who performed the replacement forgot to save the car's memory settings, causing the screen to stop working. I contacted one of your employees and was advised to visit the dealership to determine the repair cost or bring a document from the dealership detailing the repair cost. When I went to the dealership, they informed me that they could not fix the problem and could not provide any documentation because they were not responsible for the problem. I then returned to your workshop, and one of your employees called the dealership and gave me the phone number of someone I could speak with. I spoke with him, and he advised me to check the fuse. After examining it, it turned out that the screen was damaged. Later, I visited another car screen repair shop, and they confirmed that the damage was caused by a battery replacement. I returned to your workshop and reported this to your team. Although you have always been polite and helpful when speaking with me, no action has been taken to resolve the issue. I kindly ask you to take responsibility and help resolve this issue as soon as possible. (((( The screen was working perfectly before the battery was replaced )))))). I will not update my rating until the issue is resolved.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*