Advance Auto Parts

4.4
288 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1550 Montgomery Hwy in Vestavia Hills offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1550 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

4.4
287 reviews
5 stars
195
4 stars
50
3 stars
21
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

While some customers found the store well-stocked, others reported issues with product availability and incorrect items being provided.

Mixed Experiences

Feedback varied significantly, with some customers expressing dissatisfaction with service quality and employee attitudes, while others had positive experiences.

Efficiency

Several reviews highlighted quick service, particularly for battery installations and other urgent needs, although some customers experienced delays.

Store Cleanliness

The store was generally noted as clean and organized, contributing positively to the shopping experience.
  • BB
    Barbie
    Nov 2, 2025
    5.0
    Excellent customer service!
  • CC
    Chere
    Oct 27, 2025
    5.0
    Customer service was great. The young lady,didn't get her name was the best. The part I ordered was not available in such a short amount of time other than here at Advance Auto.
  • SS
    SAUDI
    Oct 23, 2025
    1.0
    I recently replaced my car battery at your workshop. Unfortunately, the employee who performed the replacement forgot to save the car's memory settings, causing the screen to stop working. I contacted one of your employees and was advised to visit the dealership to determine the repair cost or bring a document from the dealership detailing the repair cost. When I went to the dealership, they informed me that they could not fix the problem and could not provide any documentation because they were not responsible for the problem. I then returned to your workshop, and one of your employees called the dealership and gave me the phone number of someone I could speak with. I spoke with him, and he advised me to check the fuse. After examining it, it turned out that the screen was damaged. Later, I visited another car screen repair shop, and they confirmed that the damage was caused by a battery replacement. I returned to your workshop and reported this to your team. Although you have always been polite and helpful when speaking with me, no action has been taken to resolve the issue. I kindly ask you to take responsibility and help resolve this issue as soon as possible. (((( The screen was working perfectly before the battery was replaced )))))). I will not update my rating until the issue is resolved.
  • BP
    Blythe Porter
    Oct 8, 2025
    2.0
    The service here was mid at best. The best part about this was actually being able to get what we came for, BUT the guy that checked us out was a little lost. Also, the lady that helped him caught an attitude with me for asking questions about a mistake THEY made. Unfortunately would not recommend.
  • RL
    Rennie Lynne
    Oct 6, 2025
    5.0
    Freaking love the guys here they are all kind & not creepy lol it's nice to able to go in & not have to worry as a woman that you will be treated like you are uneducated, or not fit to fix something on your vehicle. That's just a bonus though because Ms. Shawn is definitely helping to keep things running smoothly & she is such an uplifting & encouraging person. Wonderful customer service, educated & quick responses to all the silly questions I had. Anyway I've been in here several times this year 🫠 & have received excellent service from the staff. The place is neat & clean. Thank you Ms. Shawn for the help, & for making me feel I could be my own mechanic with your positive attitude! 🦾🔋

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*