We used to enjoy stopping at this store, but after our recent experience, we’ll never be back. My husband accidentally knocked over a tumbler while picking up a vape, and the plastic lid cracked during the fall. He apologized multiple times, and we had already paid for gas and the vape.
Despite that, the employee demanded we return the vape we had already paid for—essentially taking back a product we legally purchased. That’s not just bad service, that’s theft. Over a $2 plastic lid? Really?
If fragile items like tumblers are so precious, maybe don’t place them where customers can easily knock them over. The staff’s response was rude, unprofessional, and completely out of line. We were treated like criminals over a minor accident, and they made no effort to resolve the situation respectfully.
We’re done with this place. There are plenty of other gas stations that understand how to treat paying customers with basic decency.
RR
Rog Rs
Sep 9, 2025
1.0
Bathrooms clean, foods good. Loved stopping at this location every other day when going back and forth to work until today. Basically an accident happened I broke an ugly Disney Tumblr top, apologized and was forced to give back an item I just purchased. So I guess they traded a regular customer for a cup??
CH
Chris Hardy
Aug 18, 2025
5.0
Stopped just to use the restroom, didn't expect much before going in, but the bathrooms were very nice and very clean. I unexpectedly ended up buying food because of the amazing smell, and I was not disappointed in the taste. I am saving this location to my places to come back to again.
PD
Penny Devencenzi
Aug 14, 2022
5.0
Stopped to use the restrooms........ have to say they are 1 of the best I've seen in a while! Very clean, smelled good, and friendly cashier! Thank you 😊
What are the regular opening hours for Sunoco in Verbena, AL?
Sunoco in Verbena, AL is open daily from 5:30 AM to 11:00 PM.
Does Sunoco at 38 County Road 438 offer diesel fuel?
Yes, this Sunoco location sells both gasoline and diesel fuels.
What payment options are accepted at the Sunoco station in Verbena?
Sunoco accepts Android Pay, Apple Pay, cash, contactless payments, debit cards, and credit cards.
Is there a convenience store on-site at the Sunoco station in Verbena?
Yes, the Sunoco station includes an on-site convenience store for your shopping needs.
Are restrooms available and accessible at the Sunoco station?
Yes, restrooms including wheelchair accessible ones are available at this Sunoco location.
Does the Sunoco station provide services like car wash or oil change?
No, this Sunoco station does not offer car wash or oil change services.
Where can I find nearby dining options after filling up at Sunoco Verbena?
You can visit Krispy Krunchy Chicken or Dairy Queen nearby for a meal or a treat after your visit to Sunoco.
Are there other gas stations near Sunoco in Verbena for comparison?
Yes, nearby Sunoco gas stations and Texaco Verbena are located close by if you want to compare fuel prices or services.
How can I get to Sunoco if I'm using public transportation or coming from Central Alabama Electric Cooperative?
Sunoco is accessible near Central Alabama Electric Cooperative, making it convenient for customers visiting or working there to stop by for fuel or convenience items.
Does Sunoco offer gift cards or a mobile app for easier services?
Yes, Sunoco offers gift cards available online and has mobile apps on both Apple App Store and Google Play for easier access to services.