Advance Auto Parts

4.3
255 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3330 20th Ave in Valley offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3330 20th Ave, Valley, AL
36854, United States

Hours

Reviews

4.3
255 reviews
5 stars
156
4 stars
55
3 stars
20
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude and unprofessional.

Staff Knowledge

Many customers appreciate the knowledgeable staff who provide assistance and advice, although there are complaints about some employees lacking expertise.

Store Condition

The store is generally described as clean and organized, contributing positively to the shopping experience.

Product Availability

Customers frequently mention issues with product availability, with some stating that the store often does not have the parts they need.

Management

Management has received both praise for improvements and criticism for employee behavior, indicating inconsistency in leadership effectiveness.
  • GM
    gee Morris
    1 day ago
    1.0
    Went in this morning to purchase a battery for my 2007 Cadillac DTS. I brought in an old replacement battery from another vehicle for the core fee. The Clerk assumed that it was the battery that needed to be replaced. I was told that they didn't do free installs for my battery because it is under the rear seat. Long story short...I returned the incorrect battery and was given ever excuse in the world by the Manager (who wasn't present during the transaction). Bottom battery was exchanged with poor customer relations.
  • HM
    Holly Macintire
    1 day ago
    5.0
    Every time I need to go the auto parts store... it is usually when I am in the middle of a repair and dirty with grease and dirt in my hair. But they are quick to assist me and send me on my way.
  • MJ
    Michael Janise
    Dec 31, 2025
    4.0
    People were great the only drawback I had from them because I've always shopped in advance is there they had to order the part they didn't have it in stock but it was a part that I didn't figure that hasn't stopped but they got it there quick no problem wham bam thank you ma'am I was gone A1 place
  • DJ
    Devin Johnson
    Dec 7, 2025
    5.0
    Been here a couple times recently and the management is a refreshment from the old rude lady that used to be here . Christina has tidied the place up and keeps a 5 star staff. there are two standout employees that seem to always be there John can answer any question about any car and is always above and beyond. Alex is a young guy who has astonished me with something new every time i shop there. Ive heard him speak several differnt languages to customers and switch rigth back to english with me. Overall very good staff and very clean and organized store
  • BE
    Brandon Estes
    Oct 30, 2025
    5.0
    I’ve actually had a change of experience here . All the help Is fairly new and there were some guys that were at this location for years . I guess they all retired , overall everyone was helpful finding the interior bulbs I needed for a specific vehicle . I needed a battery test and alternator test , battery was faulty and was able to get an expired / used battery for 40$ .

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*