Advance Auto Parts

4.3
252 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3330 20th Ave in Valley offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3330 20th Ave, Valley, AL
36854, United States

Hours

Reviews

4.3
252 reviews
5 stars
154
4 stars
55
3 stars
20
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being described as helpful and knowledgeable, while others were reported as rude and unprofessional.

Product Availability

Customers noted that while the store often has the parts they need, there are instances of incorrect parts being sold or items being out of stock.

Store Environment

The store is generally described as clean and organized, with friendly staff, although some customers reported issues with employee availability.

Pricing

Prices are viewed as competitive, but some customers expressed concerns about being upsold or charged higher prices for certain items.

Employee Knowledge

While many customers praised the knowledge of certain employees, there were complaints about a lack of expertise from others, particularly regarding car-related inquiries.
  • BE
    Brandon Estes
    Oct 30, 2025
    5.0
    I’ve actually had a change of experience here . All the help Is fairly new and there were some guys that were at this location for years . I guess they all retired , overall everyone was helpful finding the interior bulbs I needed for a specific vehicle . I needed a battery test and alternator test , battery was faulty and was able to get an expired / used battery for 40$ .
  • ML
    Mr Loyal
    Oct 2, 2025
    1.0
    More interested in socializing with none buyers and flashings off his 22 pistol from behind the counter than actually dealing with customers. 3rd disappointing visit in a row. O'Riley & Auto Zone down the road can have my business
  • JG
    Joses Gary
    Jun 3, 2025
    1.0
    VERY BAD EXPERIENCE THEY CLOSED A WHOLE 45 MINUTES EARLY THEN WAS LAUGHING AT ME CAUSE I WAS AT THE DOOR TRYING TO BUY VERY IMPORTANT PARTS.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*