Tuscaloosa Chrysler Dodge Jeep Ram

4.3
1409 reviews

About

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Tuscaloosa Chrysler Dodge Jeep RAM's streamlined car buying process and personable sales staff are just two reasons our customers keep coming back. Just as we specialize in finding you the right car for your budget and lifestyle, Chrysler Dodge Jeep RAM specializes in manufacturing it. Come see our comprehensive inventory of Chrysler Dodge Jeep RAM cars for sale for yourself. Visit our showroom at your convenience. We're happy to offer Chrysler Dodge Jeep RAM's most popular models, including the Jeep Grand Cherokee, Jeep Wrangler, and RAM 1500. Additionally, you'll find a variety of makes and models from different years in our used inventory. Visit us in Tuscaloosa today. We'll be happy to answer questions and set you up with a test drive.

Location

Tuscaloosa Chrysler Dodge Jeep Ram
550 Skyland Blvd E, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.3
1,409 reviews
5 stars
1,053
4 stars
102
3 stars
41
2 stars
23
1 star
190

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales staff for their helpfulness, professionalism, and ability to find the right vehicle for their needs.

Customer Service

While some reviews highlighted excellent customer service, others reported issues with communication and follow-up, indicating inconsistency in service quality.

Vehicle Quality

Several customers expressed dissatisfaction with the quality of used vehicles sold, citing undisclosed issues and poor inspections prior to sale.

Transparency Issues

Multiple reviews mentioned concerns about misleading information regarding vehicle conditions and financing practices, leading to distrust among customers.

Service Department

The service department received mixed feedback, with some customers appreciating prompt service while others reported dissatisfaction with repairs and communication.
  • SW
    Scott Williams
    Sep 27, 2025
    5.0
    So this was the first time I ever bought a vehicle out of state and I really didn’t know what to expect. I found this truck on cargurus and I texted and ask if the truck was still available and was immediately contacted by a salesman named Jackson. He sent me a video of him walking around the truck and kinda showed me everything that he could in the video. I decided to take the leap and began doing all of my paperwork online. Once everything was approved Jackson called me and asked when I wanted the truck delivered to my house and I told him today. Tuscaloosa is probably about three hours from my house and he told me the truck would be there in three hours. When the truck was dropped off it had a practically full tank of gas and was just as perfect as Jackson had described. I’ve waited since I bought the truck in May to leave a review since it’s not my daily driver just to see if I would have any problems that was not disclosed. Besides a leaking radiator hose which Tuscaloosa paid to have fixed at my local ram dealership there hasn’t been anything. I’ve taken this truck on two trips out of state and it has performed wonderfully. I’m so in love with this truck and cannot say anything bad about my experience. My salesman was easy to contact since he sent me the video on his personal cell phone and I would for sure use him again when I need another vehicle. The only word of warning that I would give for anybody buying an out of state vehicle online is that it takes a while for the paperwork for the tag to come in. I’d like to give a big shout out to my salesman Jackson. Thanks for selling me the truck of my dreams and keep up the good work.
  • BB
    Brittany Boman
    Sep 27, 2025
    5.0
    We definitely had an amazing experience with Justin. He went above and beyond to give us the best deals and vehicles. He put in so much hard work and we were able to get a nice truck with a low down payment and a low monthly payment. We will definitely go back to Justin anytime we need a vehicle.
  • CA
    Connie Adams
    Sep 18, 2025
    1.0
    Anyone that has a problem with this dealership selling them vehicles and misrepresenting them......I urge you to contact these people I talk to them last week and they said they have about 5 complaints on this dealership there working on making a decision about shutting it down or no.......these people are crooks .....sold me a vehicle that had frame damage never told me I had to find it out though the states records......I have a pending law suit on them.....but I highly urge you to report them to these places
  • NM
    Nicole Mayhand
    Sep 17, 2025
    5.0
    Every time I come to CDJR Tuscaloosa I receive the best service. The employees are very professional and courteous. Ahmad is sells is one of the best I've seen in the business. Kudos to all of you for a job well done.
  • JR
    Journalist Review
    Sep 9, 2025
    1.0
    Highly recommend to not to do business with the dealership that pushes sales and Consistently misled clients and engages in very shady practices. They are all concerned about getting the sale not about clients and if you have a problem with the vehicle, they will take zero ownership. They will upsell you and leave out and not disclose correct Information. Please choose another dealership. Review all the paperwork, do not trust manager or sales people. I have done independent shopping and they have left out and sold and flat out gave me incorrect information as to what was on The paperwork I reviewed. In addition, the car I requested is nothing to what I asked, and as when I checked the Bluebook value, it was highly overpriced and they were trying to sell me as a deal. Needless to say, I walked away, and I will encourage everyone to choose another dealership and please read your paperwork. I do not recommend this dealership to any clients and I would certainly ensure that none of my family and friends do business with someone who engages in shady practices. My honest review stay away and find better dealership!!

Frequently Asked Questions About Tuscaloosa Chrysler Dodge Jeep Ram

What types of vehicles can I find at Tuscaloosa Chrysler Dodge Jeep Ram?

You can find a wide selection of Chrysler, Dodge, Jeep, and RAM vehicles, including popular models like the Jeep Grand Cherokee, Jeep Wrangler, and RAM 1500, as well as various used cars.

What are the operating hours of Tuscaloosa Chrysler Dodge Jeep Ram?

We are open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.