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Pilot Travel Center

4.1
(1679 reviews)

Business Details

4416 Skyland Blvd E, Tuscaloosa, AL
35405, United States
(205) 553-9710
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Tuscaloosa, AL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
4416 Skyland Blvd E, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.1
1,679 reviews
5 stars
845
4 stars
413
3 stars
227
2 stars
73
1 star
121

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions in restrooms and showers, with complaints about dirty facilities and lack of cleaning.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.

Fueling Issues

Several reviews highlighted problems with gas pumps, including malfunctioning card readers and slow diesel pumps.

Parking Challenges

Customers noted difficulties finding parking, especially for larger vehicles, and expressed frustration with the layout of the parking area.

Noise Levels

Many customers complained about loud advertisements at the pumps and inside the store, which detracted from their experience.
  • MO
    Melinda Ott
    2 days ago
    1.0
    This place sucked. I went to a pump , it didn't work. I moved my truck. The 2nd pump didn't work. I was done trying there. I will never go back to this location.
  • DB
    David Buchanan
    Feb 11, 2026
    1.0
    Actually the absolute dirtiest restrooms I’ve ever been in for a Pilot/ Flying j
  • AR
    angel Ricardo
    Feb 7, 2026
    1.0
    This place is a disaster, Dicel's bubbles are decomposed, it's pure wasting time here
  • CW
    Carlos Williams
    Feb 5, 2026
    2.0
    Came in at 10:30pm book a shower cause the app said I was next. 45mins past and it was still saying the same thing. When I went inside to find out what the issue was. It was simply that all showers were still dirty, while workers are on their phones and smoking outside. This is customer service in modern day times...
  • VN
    Vernon Nichols
    Jan 16, 2026
    1.0
    Tried 4 different gas pumps and none of them would accept a credit card. Went somewhere else to get gas... Might attempt to do some maintenance on their gas pumps.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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