Welcome to Pilot Travel Center in Tuscaloosa, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous customers reported unsanitary conditions in restrooms and showers, with complaints about dirty facilities and lack of cleaning.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.
Fueling Issues
Several reviews highlighted problems with gas pumps, including malfunctioning card readers and slow diesel pumps.
Parking Challenges
Customers noted difficulties finding parking, especially for larger vehicles, and expressed frustration with the layout of the parking area.
Noise Levels
Many customers complained about loud advertisements at the pumps and inside the store, which detracted from their experience.
MO
Melinda Ott
2 days ago
1.0
This place sucked. I went to a pump , it didn't work. I moved my truck. The 2nd pump didn't work. I was done trying there. I will never go back to this location.
DB
David Buchanan
Feb 11, 2026
1.0
Actually the absolute dirtiest restrooms I’ve ever been in for a Pilot/ Flying j
AR
angel Ricardo
Feb 7, 2026
1.0
This place is a disaster, Dicel's bubbles are decomposed, it's pure wasting time here
CW
Carlos Williams
Feb 5, 2026
2.0
Came in at 10:30pm book a shower cause the app said I was next. 45mins past and it was still saying the same thing. When I went inside to find out what the issue was. It was simply that all showers were still dirty, while workers are on their phones and smoking outside. This is customer service in modern day times...
VN
Vernon Nichols
Jan 16, 2026
1.0
Tried 4 different gas pumps and none of them would accept a credit card. Went somewhere else to get gas... Might attempt to do some maintenance on their gas pumps.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Tuscaloosa offer?
Pilot Travel Center provides gas, diesel and DEF fuels with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, clean restrooms, and the best coffee on the interstate.
Are showers available at the Pilot Travel Center in Tuscaloosa?
Showers are available at many Pilot locations, but availability and prices vary. It's best to contact the store directly or check the store locator for details.
What payment methods are accepted at the Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, Android Pay, contactless payments, cash, and EBT.
Is overnight parking available at this location?
Pilot Travel Center offers overnight parking, but specific rules vary by location. Contact the store directly for details.
Does this location have facilities like laundry and CAT scales?
Laundry facilities vary by location, so contact the store for specifics. All Pilot locations, including Tuscaloosa, have CAT scales for truck drivers.
Can customers order food pickup and reserve parking through apps?
Yes, customers can use the Pilot MyRewards app to order food for pickup and reserve parking spots conveniently.
What are the operating hours of Pilot Travel Center in Tuscaloosa?
The travel center is open 24 hours a day, 7 days a week, including holidays with regular hours.
What nearby dining options are available near Pilot Travel Center in Tuscaloosa?
Nearby dining options include Country Kitchen, Subway, Jack's fast food restaurant, and Cracker Barrel Old Country Store, all convenient for a meal before or after your visit.
What nearby lodging options are close to Pilot Travel Center?
Nearby hotels include Rodeway Inn Tuscaloosa, Roadway Inn & Suites, Extended Stay America Select Suites, WoodSpring Suites Tuscaloosa, Comfort Inn, and SureStay By Best Western Tuscaloosa Southeast, ideal for travelers needing accommodation.
Are there any nearby places for outdoor activities near the travel center?
Lake Tuscaloosa is a nearby landmark offering outdoor and active life activities, a great spot to visit before or after your stop at Pilot Travel Center.
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