Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Tuscaloosa.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
1,630 reviews
5 stars
1,464
4 stars
55
3 stars
30
2 stars8
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Alonzo and Banita.
Service Quality
There were mixed reviews regarding the quality of service, with some customers reporting excellent experiences while others faced issues such as incorrect diagnoses and poor workmanship.
Speed of Service
Several reviews highlighted the quick turnaround time for services like tire repairs and oil changes, with many customers appreciating the efficiency.
Communication
Customers expressed concerns about poor communication regarding service updates and appointment management, leading to frustration in some cases.
Pricing
Many customers found the prices to be reasonable and appreciated the value for the services provided, although some felt they were upsold unnecessary services.
- BAbrad almond2 days ago5.0Very helpful, Devon had great customer service!!!
- EMElla Morrow4 days ago5.0I had a great experience, the staff is great! Super friendly and helpful!
- TBTruett Bott4 days ago5.0I’ve never had a bad experience here. The staff are always super friendly, honest, and never try to upsell me. They just helped me get exactly what I needed. Prices are reasonable, too.
- DFdianne Freeman4 days ago5.0Wonderful service. Got my tire fixed and back on the road quickly.
- AAAndrea AlstonOct 19, 20251.0My son brought his 2005 Toyota in for what was supposed to be a simple oil change. The mechanic came back telling him I had a “busted oil pan.” That immediately didn’t sit right with me. There was no oil leaking anywhere in my yard where I park my car every single day, and my oil light never came on. That’s the first red flag.So I decided to get a second opinion and thank God I did. My personal mechanic came to where he was looked underneath my car and found two punctures in the oil pan. Not a crack, not a normal wear issue two clean puncture holes with a screwdriver. That told me everything I needed to know. It looked intentional, and that’s exactly what made my blood boil.Then to top it off, they had the nerve to quote me over $700 to fix it, and when my son asked about paying with a card, they said it would be an extra 10% fee just to use it! That’s ridiculous and completely unprofessional..When we went to a local auto parts store to get the replacement part so our own mechanic could do the job, the clerk there didn’t even seem surprised. They said this place already has a bad reputation for shady work and ripping people off. That confirmed everything I was feeling. . If you value honesty, integrity, and fair business, do NOT take your car here. Always get a second opinion before letting anyone touch your vehicle. These people tried it with the wrong one. Im reporting them to the State and BBB
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, state inspections (select locations), and various vehicle maintenance services.
Do you provide a tire price match guarantee?
Yes, Mavis Tires & Brakes has a tire price match guarantee and also guarantees the price for 30 days after purchase.
Can I get my brakes checked or repaired without an appointment?
No appointment is necessary to have your brakes checked, but making an appointment is recommended.
Are walk-ins accepted for services at Mavis Tires & Brakes?
Yes, Mavis Tires & Brakes accepts walk-ins for all services.
Is there a waiting area where I can stay while my car is being serviced?
Yes, there is a waiting area with television and free Wi-Fi where customers can wait inside or outside during services.
What are your hours of operation?
Monday to Wednesday and Friday: 8:00 AM - 6:00 PM, Thursday: 8:00 AM - 8:30 PM, Saturday: 8:00 AM - 5:00 PM, Sunday: 9:00 AM - 5:00 PM. Closed on major holidays.
What payment options does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is Mavis Tires & Brakes located in Tuscaloosa?
The store is located at 3701 McFarland Blvd East, Tuscaloosa, AL 35405, USA.
What nearby automotive services are close to Mavis Tires & Brakes?
Nearby automotive repair options include OK Tires and Tire Engineers, which could be alternatives or additional service options for customers visiting Mavis.
Are there any nearby laundromats to visit while your car is serviced?
Yes, Express Laundry Center and Express Coin Laundry James I. Harrison Jr. Parkway are nearby laundromats customers might visit during their wait.
What dining options are near Mavis Tires & Brakes for a meal while waiting?
Jake's Soulfood Cafe, The Curry Kitchen, Dunkin', O'Charley's, Krystal, and Popeyes® Louisiana Kitchen are nearby restaurants where customers can enjoy a meal while their vehicle is being serviced.