Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Tuscaloosa, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tuscaloosa location today.
Location
Hours
Reviews
4.0
1,033 reviews
5 stars
640
4 stars
123
3 stars
67
2 stars
59
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and providing excellent service, with many specific mentions of employees going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient rental and return process, with customers appreciating the minimal wait times.
Vehicle Quality
While most vehicles were reported to be in good condition, there were some complaints about cleanliness and maintenance issues with specific cars.
Location Issues
Some customers experienced problems with the location's phone service and communication, leading to frustration during the rental process.
Mixed Experiences
While many customers had positive experiences, a few reported negative interactions with specific staff members, impacting their overall satisfaction.
- JLJake Long2 days ago5.0A perfect rental. Saved me time and money.
- TSThomas Connolly SrNov 16, 20255.0Great customer service, go see Mike. He took great care of me
- MJMargaret JohnsonNov 6, 20255.0A special thanks to Curtis for a positive experience with Enterprise. He is most knowledgeable and very courteous. Just a pleasure to have had his assistance! Thank you again!
- CJClarence Jackson, Jr.Oct 27, 20255.0⭐️⭐️⭐️⭐️⭐️ Excellent Service! The service and attention at Enterprise were great. The few concerns I had were quickly and professionally addressed by Hannah, who went above and beyond to make sure I was completely satisfied. She offered helpful options and made the entire experience smooth and pleasant. I’ll definitely be back and highly recommend this location!
- TKTimothy KingOct 27, 20253.0Better make sure you talk to someone if you need them to pick you up. It took a hour and several phone calls before my ride showed up. Employees were friendly and helpful.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Tuscaloosa, AL?
Enterprise Rent-A-Car in Tuscaloosa offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is the Enterprise Rent-A-Car location in Tuscaloosa?
You can find Enterprise Rent-A-Car at 210 Skyland Blvd, Tuscaloosa, AL 35405.
What are the operating hours of Enterprise Rent-A-Car in Tuscaloosa?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, on Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
Does Enterprise Rent-A-Car in Tuscaloosa accept credit cards and cash?
Yes, they accept American Express, Discover, Mastercard, Visa, cash, and checks as payment options.
Can I make a reservation for a rental car online at this Tuscaloosa location?
Yes, you can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/al/tuscaloosa-5517.html.
Do they offer any special discounts at Enterprise Rent-A-Car Tuscaloosa?
Yes, this location offers discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Tuscaloosa?
English is the language spoken at this location.
Are there any hotels nearby Enterprise Rent-A-Car Tuscaloosa for customers who need accommodations?
Yes, the Ambassador Inn & Suites hotel is located nearby, offering convenient accommodations for rental customers.
Which dining options are near Enterprise Rent-A-Car in Tuscaloosa?
Los Tarascos, a Mexican and Latin American restaurant, is close by for a tasty meal before or after your rental.
What nearby services might be useful for someone renting a car at Enterprise in Tuscaloosa?
Nearby services include ROE Automotive for car repairs, Take 5 Car Wash for vehicle cleaning, and West Alabama Dental Center for health needs.