Need a rental car in Tuscaloosa, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tuscaloosa location today.
Overall, customers praised the staff for being friendly, helpful, and providing excellent service, with many specific mentions of employees going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient rental and return process, with customers appreciating the minimal wait times.
Vehicle Quality
While most vehicles were reported to be in good condition, there were some complaints about cleanliness and maintenance issues with specific cars.
Location Issues
Some customers experienced problems with the location's phone service and communication, leading to frustration during the rental process.
Mixed Experiences
While many customers had positive experiences, a few reported negative interactions with specific staff members, impacting their overall satisfaction.
JL
Jake Long
2 days ago
5.0
A perfect rental. Saved me time and money.
TS
Thomas Connolly Sr
Nov 16, 2025
5.0
Great customer service, go see Mike. He took great care of me
MJ
Margaret Johnson
Nov 6, 2025
5.0
A special thanks to Curtis for a positive experience with Enterprise. He is most knowledgeable and very courteous. Just a pleasure to have had his assistance! Thank you again!
CJ
Clarence Jackson, Jr.
Oct 27, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
The service and attention at Enterprise were great. The few concerns I had were quickly and professionally addressed by Hannah, who went above and beyond to make sure I was completely satisfied. She offered helpful options and made the entire experience smooth and pleasant. I’ll definitely be back and highly recommend this location!
TK
Timothy King
Oct 27, 2025
3.0
Better make sure you talk to someone if you need them to pick you up. It took a hour and several phone calls before my ride showed up. Employees were friendly and helpful.