AutoZone Auto Parts

4.3
294 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Highway 69 South in Tuscaloosa, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tuscaloosa, AL or call us at (205) 345-0211.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9010 Highway 69 S, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.3
294 reviews
5 stars
178
4 stars
62
3 stars
25
2 stars
11
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the helpfulness and friendliness of employees, others reported unhelpfulness and rudeness.

Knowledgeability

Several reviews indicated that staff knowledge varies, with some employees being very helpful and knowledgeable, while others were described as clueless or lacking expertise.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers frequently noted that the store is well-stocked and usually has the parts they need.
  • KJ
    K Jones
    Jan 4, 2026
    1.0
    Jackson was no help. Had me on hold for over 13 minutes! While on hold, I decided to just drive to this place which is like 5 minutes from my home, thinking they were slammed packed, just to see only one customer in the store and another who walked in with me! The black guy attempted to help and they still didn’t have the couple things I needed! Told me that the windshield wipers for my car was too expensive and will only last a couple months and suggested that I try another store!!! I will not be back! Lazy workers!
  • TC
    Tom Canterbury
    Dec 9, 2025
    1.0
    Actively unhelpful. My check engine light was on so came by to use the find a fix. The tool was just thrust into my hand and was told "let me know what it says when it beeps." Then it never beeped. Coincidentally, my wife came by later in the morning to find a light bulb replacement. Worker refused to look at the bulb to tell her which one to buy or even look it up on the computer. Seemed like more than laziness, but actively unhelpful.
  • L3
    leanndowns01 3
    Dec 3, 2025
    5.0
    Staff is awesome
  • MM
    Manda McGuff
    Nov 22, 2025
    5.0
    Daniel was an amazing help today! He was highly knowledgeable and helpful. Showed me the right parts and tools I needed! Definitely recommend 10/10 customer service.
  • SJ
    Shamard Jackson
    Sep 3, 2025
    3.0
    I had to exchange a part the worker gave me the wrong part. Cost me a lot of time wasted

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Tuscaloosa?

AutoZone Auto Parts in Tuscaloosa is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Tuscaloosa, AL?

AutoZone Auto Parts is located at 9010 Highway 69 S, Tuscaloosa, AL 35405.