Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Highway 69 South in Tuscaloosa, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tuscaloosa, AL or call us at (205) 345-0211.
Feedback on staff performance is mixed; while some customers praised the helpfulness and friendliness of employees, others reported unhelpfulness and rudeness.
Knowledgeability
Several reviews indicated that staff knowledge varies, with some employees being very helpful and knowledgeable, while others were described as clueless or lacking expertise.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers frequently noted that the store is well-stocked and usually has the parts they need.
KJ
K Jones
Jan 4, 2026
1.0
Jackson was no help. Had me on hold for over 13 minutes! While on hold, I decided to just drive to this place which is like 5 minutes from my home, thinking they were slammed packed, just to see only one customer in the store and another who walked in with me! The black guy attempted to help and they still didn’t have the couple things I needed! Told me that the windshield wipers for my car was too expensive and will only last a couple months and suggested that I try another store!!! I will not be back! Lazy workers!
TC
Tom Canterbury
Dec 9, 2025
1.0
Actively unhelpful. My check engine light was on so came by to use the find a fix. The tool was just thrust into my hand and was told "let me know what it says when it beeps." Then it never beeped. Coincidentally, my wife came by later in the morning to find a light bulb replacement. Worker refused to look at the bulb to tell her which one to buy or even look it up on the computer. Seemed like more than laziness, but actively unhelpful.
L3
leanndowns01 3
Dec 3, 2025
5.0
Staff is awesome
MM
Manda McGuff
Nov 22, 2025
5.0
Daniel was an amazing help today! He was highly knowledgeable and helpful. Showed me the right parts and tools I needed! Definitely recommend 10/10 customer service.
SJ
Shamard Jackson
Sep 3, 2025
3.0
I had to exchange a part the worker gave me the wrong part. Cost me a lot of time wasted
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Tuscaloosa?
AutoZone Auto Parts in Tuscaloosa is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Tuscaloosa, AL?
AutoZone Auto Parts is located at 9010 Highway 69 S, Tuscaloosa, AL 35405.
What types of auto parts and brands does AutoZone Tuscaloosa carry?
This AutoZone location carries new and remanufactured auto parts including brake pads, car batteries, accessories, and brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Tuscaloosa offer pickup and delivery services?
Yes, AutoZone Tuscaloosa offers in-store pickup, curbside pickup, and same day delivery services for your convenience.
How can I contact AutoZone Auto Parts in Tuscaloosa?
You can reach AutoZone Tuscaloosa by calling (205) 345-0211 or emailing customer.service@autozone.com.
Are there places to eat near AutoZone on Highway 69 South in Tuscaloosa?
Yes, nearby you can find Taco Bell, Dairy Queen, RG's Mexican Grill, and ZENSHI Handcrafted Sushi for a variety of dining options before or after your visit.
Is there a supermarket close to AutoZone in Tuscaloosa for quick grocery shopping?
Publix Super Market at Capital Market Center is nearby and a convenient place to shop for groceries while visiting AutoZone.
What healthcare facilities are near AutoZone in Tuscaloosa?
American Family Care, offering urgent care and medical services, is located close to AutoZone, making it easy to access healthcare if needed during your trip.
Does AutoZone Auto Parts have an online presence where I can shop or get more information?
Yes, you can shop online or find more information about this store at https://www.autozone.com/locations/al/tuscaloosa/9010-highway-69-s.html.
What categories of services and products does AutoZone in Tuscaloosa specialize in?
AutoZone Tuscaloosa specializes in auto parts and accessories, car batteries, brake pads, auto repair and tune-up services, truck accessories, and tool rental services.