Advance Auto Parts

4.3
240 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 720 Skyland Blvd in Tuscaloosa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
720 Skyland Blvd, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.3
240 reviews
5 stars
139
4 stars
63
3 stars
17
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tito and Jacob providing exceptional service.

Staffing Issues

Some reviews highlighted concerns about understaffing during busy times, leading to slower service and customer frustration.

Product Availability

Customers generally found that the store had a good selection of parts and products, although there were occasional reports of items being out of stock.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, particularly regarding one employee, Shane.

Efficiency

Several reviews mentioned quick service and efficient transactions, although some customers experienced delays due to staffing shortages.
  • SL
    Stephen Lewis
    Nov 4, 2025
    5.0
    Came in. Here today looking for an oil cap on a rental. They didnt have it but they tried. Had to go elsewhere. Customer service was still good tho nonetheless.
  • SS
    S S
    Jun 24, 2025
    5.0
    Ordered online. Fast, friendly service
  • AM
    Anna McJenkin
    Oct 8, 2023
    5.0
    I was in need of some new wipers for my car. I don’t have a good experience with purchasing those at other auto part stores around town. I decided to stop by at the store on Skyland and hoped it was a positive experience. Tito greeted me instantly and was very quick to help. He was extremely friendly and nice. He went above and beyond to make sure my experience was great and easy. I’ll be back to continue purchasing from this location simply because of the great customer service Tito provided.
  • MS
    Morris Smithson
    Jul 26, 2019
    4.0
    Ok

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*