Brand Certified
Enterprise Rent-A-Car
4.1(420 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1808 Gadsden Hwy, Trussville, AL
35235, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(205) 655-4070
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/al/birmingham-trussville-551t.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Trussville, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Birmingham Trussville location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
420 reviews
5 stars
266
4 stars
50
3 stars
26
2 stars
25
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Larry and Gabe providing exceptional service.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including instances where customers arrived to find no cars available despite having reservations.
Staffing Problems
Several customers noted that the location is often understaffed, leading to long wait times and difficulty reaching the office by phone.
Vehicle Condition
Feedback indicated issues with vehicle cleanliness and maintenance, with reports of dirty cars and mechanical problems upon pickup.
Mixed Experiences
While many customers had positive experiences, others reported significant frustrations, leading to inconsistent service quality.
- TKTraci KingJan 10, 20261.0When we got the car it was only half full and had not been vacuumed but of course we returned it full or we would be charged almost $7/gal. The passenger rear tire had a slow leak so we had to buy air a couple of times to keep going. The only good thing about Enterprise was the employees at the locations.
- BBBecky BeardenJan 3, 20265.0I used the Trussville office. Everyone was very nice and helpful.
- JBJai BurrowDec 21, 20255.0Shawn gave the best service!!! Super nice and welcoming.
- DMdon mcallisterDec 14, 20253.0Good cars, decent prices, nice staff but often they don't have the car you reserved.
- MCM CDec 3, 20255.0Very good and very helpful all around.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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