Advance Auto Parts

4.3
224 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 318 Main St in Trussville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
318 Main St, Trussville, AL
35173, United States

Hours

Reviews

4.3
223 reviews
5 stars
129
4 stars
59
3 stars
23
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, ranging from excellent and helpful service to instances of rudeness and lack of attention.

Product Availability

Many customers appreciated the inventory and variety of products available, though some noted issues with specific items being out of stock.

Pricing

Customers expressed concerns about pricing, indicating that while some found the prices reasonable, others felt they were higher compared to competitors.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist, although there were complaints about specific employees lacking helpfulness.
  • TB
    Todd Bickerstaff
    Dec 9, 2025
    5.0
    They were ok,some help but not a ton of help.
  • MM
    Mason Miller
    Sep 18, 2024
    1.0
    Absolute awful place to go to. Went in for a leak in my passanger side floorboard which I knew to be my AC condensation tube leaking. It had snapped off by where it drains outside the car. Well I go in, the black man working on 9/17 @ around 630pm was playing around with some customers he seemed to know so I went looking for a tube on my own. He finally got done horsing around and I asked him if he could look at the tube to see if they had something I could fit over it. Well he proceeded to tell me he is the only employee in there and couldn't leave. Not 30 seconds later a guy came in and he went out to check his battery. So he couldn't give me a minute but could give him one ok. Then him and whatever woman working there tried telling me it is my heating core and it is leaking freon into my car (without ever even looking at it). I told them no it is my ac drain for the condensation, it is literally water. No one would go look at it, no one would sell me tubing, and finally they stopped even speaking to me. I left and went to O'Reilly right down the road and got what I needed. The gentleman there even placed it on for me and made me a whole contraption. I knew better than to go back to Advanced because the last time I went there the same woman wanted to argue that my alternator was bad when I knew it was the battery. She reluctantly tested the battery and sure enough that's what it was. She then didn't have time to install a battery so I went elsewhere. That woman working that day and 9/17 (same person) needs training or a new job. Same goes for the black gentleman. I'll never try to spend another dime in this place, it's an absolute joke.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*