Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Troy today.
Location
Hours
Reviews
4.2
299 reviews
5 stars
187
4 stars
54
3 stars
23
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers noted that the service was quick, but several mentioned that the actual oil change took longer than advertised, often around 30 minutes instead of the promised 10.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and a lack of professionalism.
Quality of Work
Several customers expressed concerns about the quality of work, citing issues such as loose oil filters and incomplete service checks, leading to doubts about the thoroughness of the oil changes.
Pricing
Customers found the prices to be on the higher side compared to competitors, with some feeling that the service did not justify the cost.
Trustworthiness
There were multiple complaints about perceived dishonesty regarding repairs and upselling unnecessary services, leading to a lack of trust in the business.
- RHRichard HalburOct 23, 20254.0Oil change no time to rotate tires
- NHNancy HammOct 18, 20255.0Got me in and out very quickly. Very nice people.
- LPLeCrystal PittmanAug 30, 20253.0Got the job done, but it felt like it was rushed. I usually get it done it Georgia, but I was in town and due for an oil change. The attendant didn't do all the coutersey checks or show me the oil level once the job was completed. The receipt also did not have the suggested next services listed. Quick job if you're in a pinch, but I would probably not go to this location again.
- ECEmmalee CardwellJul 25, 20255.0Nice and kind and beautiful and sweet they where so nice to us
- RKRico Kelly-GaddisJun 22, 20251.0They lie about repairing your vehicle & charge you for something they don't do. They suppose to replace a radiator and lied said it had a crack and charged me $573 for the radiator & labor and fluid was still leaking from my car. They are scams and Crooks do not take your vehicle to these Crooks liars and robbers. Now weeks later I finds out that the mount on the radiator that express oil service shop replaced was broken how yall gonna let my daughter leave that shop with the radiator mount broken and have her to keep coming there knowing yall hadn't fixed her car correctly and fluids was still leaking. Yall business practices are wicked and yall will not continue to be in business treating customers like that and lying to them and getting their money and not adequately fixing the car right in the First place!! Just Wicked! 💯
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers in Troy offer?
Express Oil Change & Tire Engineers in Troy offers oil changes, tire services including repairs and installations, wheel alignment, brakes, battery replacement, state inspections, windshield services, air conditioning service, and more.
What are the operating hours of Express Oil Change & Tire Engineers in Troy?
The Troy location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Troy, AL?
It is located at 1007a US-231, Troy, AL 36081, United States.
Which tire brands are available at Express Oil Change & Tire Engineers in Troy?
They carry major tire brands such as Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, Valeo, and many more.
How can I schedule an appointment at Express Oil Change & Tire Engineers in Troy?
You can schedule an appointment online at https://www.expressoil.com or use their reservation link for the Troy store.
Does Express Oil Change & Tire Engineers in Troy provide quick oil change services?
Yes, they have refined their oil change process to provide one of the quickest oil changes around while maintaining high quality and premium vehicle maintenance checks.
What is the contact number for Express Oil Change & Tire Engineers in Troy?
The main phone number is +1 334-566-1616.
Are there any places to grab a bite nearby Express Oil Change & Tire Engineers in Troy?
Yes, nearby options include Daylight Donuts, Firehouse Subs, Subway, Trojan Donuts, and Wendy's, perfect for a snack before or after your vehicle service.
Where can I find automotive parts near Express Oil Change & Tire Engineers in Troy?
AutoZone, located nearby, offers automotive parts and repair services that you can visit in conjunction with your vehicle maintenance.
What other services or businesses are located near Express Oil Change & Tire Engineers in Troy?
Nearby you'll find insurance agencies like Mike Shelton and Andy Blair Insurance LLC, real estate agencies such as Action Realty of Troy and Advantage Realty, and lodging options like Baymont by Wyndham Troy.