Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Troy, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Troy location today.
Location
Hours
Reviews
4.0
189 reviews
5 stars
126
4 stars
17
3 stars
3
2 stars2
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Quay, Ashley, and Jaila for their outstanding service.
Reservation Issues
Several reviews mentioned problems with reservations, including vehicles not being available despite prior bookings, leading to customer frustration.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were isolated incidents of receiving poorly maintained cars.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior and lack of communication from staff.
Facility Operations
Some customers expressed dissatisfaction with the operational hours and the inability to reach staff by phone, indicating a need for improved communication.
- KEKimberly Ellis4 days ago5.0Excellent communication and workmanship
- WWWarrenNov 5, 20255.0Rented an SUV and the process was seamless. I was in and out quickly, staff was nice and friendly also.
- KVKathi VoytekOct 29, 20255.0Quay and Chelsie at Troy Enterprise are second to none! They were fabulous and made me feel like family!!
- CSCourtney SilasOct 23, 20255.0The manager Quay was outstanding. He was patient, understanding, and extremely helpful. He answered all of my family’s question about our rental and gave amazing customer service. Without a doubt, I will be returning to this location to do more business. He really made me feel valued as a customer.
- KBKerie BrayOct 23, 20255.0The people that work here are friendly, and super helpful. Will be renting from here again soon.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Troy, AL?
Enterprise Rent-A-Car in Troy is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Troy?
It is located at 113 Southland Village, Troy, AL 36081, United States.
What types of vehicles does Enterprise Rent-A-Car offer in Troy?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks for rental.
How can I make a reservation at Enterprise Rent-A-Car in Troy?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/al/troy-5540.html or by calling +1 334-807-0321.
Does Enterprise Rent-A-Car in Troy offer any discounts or special deals?
Yes, they have great weekend rates and also offer discounts for active military members.
Which payment methods are accepted at Enterprise Rent-A-Car in Troy?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Troy owned by women?
Yes, this location is owned by women.
What nearby places can I visit while renting a car from Enterprise in Troy?
You can visit nearby spots such as Sunny Beauty Supply for shopping, Rite Aid for pharmacy needs, and Rodeo Mexican Restaurant for dining before or after your rental.
Are there fitness centers close to Enterprise Rent-A-Car in Troy?
Yes, Anytime Fitness, Curves, and Troy Jiu-Jitsu gym are nearby for those interested in fitness activities during their visit.
Where can I find financial services near Enterprise Rent-A-Car in Troy?
Nearby financial services include Heights Finance mortgage broker, HomeTown Credit credit union, Wells Fargo ATM, and Troy Bank & Trust.