AutoZone Auto Parts

4.1
232 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mcneil St in Troy, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Troy, AL or call us at (334) 807-0709.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
201 McNeil St, Troy, AL
36079, United States

Hours

Reviews

4.1
232 reviews
5 stars
126
4 stars
47
3 stars
29
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful service provided by staff members, with many specific mentions of employees going above and beyond to assist.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to answer questions, although there were some complaints about new staff being less informed.

Cleanliness

Customers noted that the store was clean and well-maintained, contributing positively to their shopping experience.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding customer service, particularly with specific staff members and issues with product availability.
  • KK
    Kirsti555
    Jan 5, 2026
    5.0
    OUTSTANDING TEAM...Store Leadership starts at the TOP and flows throughout this Team. Helpful, Caring and they go the extra mile to make sure we can keep going on the road! THANK YOU SO MUCH for a WONDERFUL AUTOZONE EXPERIENCE during an unfortunate mechanical failure on the road. BLESS U ALL at AutoZone, Troy, AL!!!
  • AJ
    Atiana Jones
    Dec 22, 2025
    5.0
    Vare was very helpful as soon as I came in the store he acknowledged me. I know little to nothing about cars and with his experience he was able to fix my window shield wipers. He even put them on for me! He did an awesome job and great customer service!!!
  • KS
    Kayla Summerlin
    Dec 21, 2025
    5.0
    I stopped by right before closing and DK was so much help. Not only did he resolve my issue, he was very authentic and kept a smile the whole time. 10/10 would recommend!
  • TJ
    Taisha Jackson
    Dec 18, 2025
    5.0
    There was quick and prompt answers to my questions. Great customer service! The service member Vare greeted me with a smile! He assisted me with my car battery testing and new battery install! I would recommend this store to other customers for all their auto part needs!
  • MM
    More of Maya
    Dec 18, 2025
    5.0
    Thank you to Vare at AutoZone! They helped me with exactly what I needed for my battery. Super knowledgeable and friendly service. Wouldn’t go anywhere else! 🚗

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Troy, AL?

AutoZone Auto Parts in Troy, AL is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services.