Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Theodore, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,064 reviews
5 stars
1,006
4 stars
507
3 stars
321
2 stars
87
1 star
143
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers reported clean restrooms and facilities, while others noted issues with cleanliness, particularly in the showers and bathrooms.
Customer Service
Feedback highlighted friendly and professional staff, although there were complaints about rude employees and poor service in some instances.
Parking Issues
Many reviews mentioned limited parking availability and difficulties navigating the small lot.
Shower Facilities
Several customers expressed dissatisfaction with the shower facilities, citing long wait times and issues with water temperature.
Pricing Concerns
Customers criticized high prices for parking and coffee, with some feeling that the business was becoming too expensive.
- JCJohn CookDec 6, 20251.0I've been to many pilot locations Ill avoid this one from now on. Wasnt good in any way really. Bad coffee. Not clean. Run down. Poorly kept. Shady place to stay, avoid if possible.
- AIAli IsmailNov 19, 20255.0Friendly employees work the store treat customers professionally
- JMJose MendozaNov 14, 20251.0Lazy shower employees
- JSJ&Y Freight ServicesNov 14, 20251.0Lazy shower employees they take forever to clean the showers
- ABAlex BeckerNov 3, 20251.0I wish pilot would just quit penny pinching every driver out here trying to make a living. Pilot is greedy. 20 to park is crazy. Over 3 dollars for a coffee is ridiculous. You guys have gotten too big for your britches. I’ll be giving a negative review for every pilot I visit from here on out.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at the Pilot Travel Center in Theodore, AL?
The Pilot Travel Center in Theodore offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods, snacks, drinks, and coffee. It also provides amenities like CAT scales, electric vehicle charging stations, and laundry facilities at some locations.
Are the Pilot Travel Center locations open 24 hours?
Yes, the Theodore, AL Pilot Travel Center is open 24 hours every day, all week long, including holidays.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Center locations. Shower availability and prices vary by location.
What payment methods does the Pilot Travel Center accept?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the Theodore Pilot Travel Center offer electric vehicle charging?
Yes, this location offers electric vehicle charging stations to support EV drivers on the road.
Is overnight parking available at the Theodore Pilot Travel Center?
Yes, overnight parking is available at this location. For specific rules, it is recommended to contact the store directly.
What nearby food options are available around the Pilot Travel Center in Theodore?
Nearby dining options include Wendy's, McDonald's, Burger King, Subway, Waffle House, and D'Michaels Greek and American restaurant.
Where can customers find propane exchange services near the Pilot Travel Center?
Blue Rhino Propane Exchange is a nearby propane supplier where customers can exchange propane tanks conveniently.
Are there any nearby automotive services close to the Theodore Pilot Travel Center?
Yes, nearby automotive services include CAT Scale, Fast Track DPF for automotive repair and oil change, Franklin's Starter & Alternator, Economy Auto Center, and F and R Tires and Service Center.
How can customers benefit from the Pilot app related to the Theodore location?
The Pilot app offers features like mobile fueling, online ordering, reserving parking, finding locations with showers, and daily savings offers, enhancing convenience for drivers at Theodore and all Pilot Travel Centers.