Enterprise Rent-A-Car

3.9
177 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

41166 US Highway 280, Sylacauga, AL
35150, United States
(256) 245-4798
https://www.enterprise.com/en/car-rental/locations/us/al/sylacauga-551g.html
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About

Car Rental AgencyVan Rental
Need a rental car in Sylacauga, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sylacauga location today.

Location

Enterprise Rent-A-Car
41166 US Highway 280, Sylacauga, AL
35150, United States

Hours

Reviews

3.9
177 reviews
5 stars
113
4 stars
14
3 stars
12
2 stars
2
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Blake and Brad for their exceptional service.

Reservation Issues

Several customers reported problems with vehicle availability despite having made reservations, leading to frustration and disappointment.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues like unpleasant odors and mechanical problems.

Efficiency

While many reviews noted quick and efficient service, some customers experienced delays and poor communication regarding their rentals.

Management Concerns

There were complaints about unprofessional behavior from management, particularly regarding customer interactions and handling of issues.
  • KW
    Keri Wildsmith
    Oct 28, 2025
    5.0
    Great experience with the Sylacauga AL location. We will definitely use Enterprise in the future.
  • JR
    Jasmine Ragland-McKinney
    Oct 15, 2025
    5.0
    I had a great experience with Enterprise! The customer service was excellent, every staff member I interacted with was kind, professional, and helpful. The wait time was minimal, and both the pickup and drop-off process were smooth and efficient. I truly appreciated how easy and stress-free everything was. Thanks again!
  • CB
    Carla Bolden
    Oct 15, 2025
    5.0
    My experience was amazing. I was allowed to pick up my vehicle early, the customer service was impeccable and the process was seamless.
  • BW
    Barry Walker
    Oct 8, 2025
    5.0
    The team made sure everything was perfect with the rental really enjoyed being a customer of theirs
  • DS
    don stroup
    Sep 26, 2025
    5.0
    Very helpful and friendly staff
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Sylacauga, AL?

Enterprise Rent-A-Car in Sylacauga offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Sylacauga?

The Sylacauga location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.